Responsibilities:

• Plans, develops, implements, and oversees all operating functions within the fulfillment center
• Creates a team environment that motivates, inspires, and cultivates and atmosphere that yields accurate, reliable, productive, and service-oriented outcomes
• Meets departmental service levels, goals, and objectives, while delivering a high consultant and customer experience
• Develops and manages budget for areas of direct responsibility
• Directs the development of distribution center production plans and schedules; monitors production reports to examine actual performance relative to budgeted sales, expenses and service
• Develops and models strong cross-departmental relationships
• Identifies process improvement opportunities and establishes metrics to drive process improvements and refine production activities as needed
• Directs the operations quality assurance function
• Ensures site operations are compliant with local, state, and federal regulations and external agencies, as well as with company policies and procedures
• Partners with Engineering for Operation’s space planning, capacity modeling, technology, and operational continuous improvement
• Assists the VP of Operations in developing long range strategies, goals, and objectives.
• Other duties as assigned

Skills and Experience:

• Bachelor’s degree in business, logistics, engineering, or related applicable degree
• 10+ years of experience in a variety of positions in distribution, manufacturing, or production environment
• 5+ years of experience in operations management
• Strong communication and decision-making skills
• Ability to work collaboratively with cross-functional teams

About Thirty-One Gifts:

Founded in 2003, Thirty-One Gifts is a direct marketer of handbags, accessories, and home organization products. Thirty-One Gifts was founded with one simple goal in mind – to help women by giving them the opportunity to run their own successful businesses. Thirty-One sells products through a network of ~20k independent sales consultants across both the U.S. and Canada.