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Job Description
- Req#: GENER011770
The General Manager leads a team including the Hospitality Manager, Property Management, the Director of Sales, Director of Golf, Golf Course Superintendent Accounting Manager and Director of Human Resources. Additionally, the General Manager monitors the quality of the Resort’s products and services to ensure maximum member and guest satisfaction while maintaining high engagement and visibility with members and guests throughout their stay. The General Manager also coordinates the Resort’s annual events and manages the Reciprocal Club Relationships. He/she leads the reservations and yield management initiatives to drive occupancy. The next leader will also become integrally involved in local community activities and the Roatan community overall.
Compensation: The Resort will offer a competitive compensation plan and benefits.
About the Ideal Candidate
The ideal candidate will be a seasoned luxury private club or resort leader, experienced in leading similar scale, scope, and caliber operations in the Caribbean. It will be imperative that the next leader possess an appreciation for island life and local culture. The General Manager will be a vibrant individual with a demonstrated humanistic style of executive leadership, coaching and fostering a positive employee environment of teamwork while holding the team accountable to established 5-star standards. Critical skills and attributes of this individual also include excellent financial and business acumen relative to club or hospitality operations, food and beverage excellence from both front-of-house and back-of-house perspectives, capital project planning and project oversight, and effective communications to reach all levels of the organization. An eye for detail in the overall management of a multi-faceted operation including overnight rooms/villas and a strong set of luxury-level professional credentials in the broad hospitality areas will contribute to the success of the General Manager. Experience managing up to a Board and with a committee system is highly preferable.
Must speak English and Spanish
We are an Equal Employment Opportunity Employer and participate in E-Verify.
About the company
Experience Troon’s luxury golf management, development, and marketing. We exceed expectations with extraordinary golf courses, restaurants, and country clubs.