Job description

Job responsibilities

Key Objectives & Responsibilities

The following are the core responsibilities of this PCN General Practice Assistant role. There may be, on occasion, a requirement to carry out other tasks, dependent upon factors such as workload and staffing levels.

Patient Clinical Services & Administration

• Work closely as part of the Care Home Team and attend monthly meetings

• Completing simple clinical observations & investigations as directed locally, such as dipstick urine, taking blood pressure, ECGs, diabetic foot checks, support stocking measurements and phlebotomy

• Complete Care Home learning disability reviews and maintaining the review spreadsheet that details long term condition reviews, care plans and structured medication reviews

• Conducting IT searches to ascertain patient registration with nearest GP Practice and encourage re-registration with patients, families and staff when required

• Completing basic (non-opinion) forms and core elements of some forms for the GP to approve

• Supporting the PCN with immunisations, including the Covid Vaccination Programme for Care Homes, Housebound patients and clinics

• A small amount of Administration and support to the KICC Team

• Work across the PCN to improve care for target cohorts of patients, as directed by PCN Clinical Director

• Other clinical responsibilities, as required

• Throughout this work you will work to care home, practice and PCN protocols

• Recognise peoples needs for alternative methods of communication and respond accordingly

• Be familiar in all mediums of communications such as email, EMIS tasks, telephone etc

Training and Education

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

• Attend all relevant annual updates

• Inform the lead GP of any concerns regarding GPA role and any professional development needed

• Be aware of own professional boundaries and what to do when you have reached them

Confidentiality

• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

General

The post holder will:

• Participate in, and help to develop, a culture that promotes equality and values diversity. The post holder must be aware of and committed to the Equality and Diversity policies of the appointing GP Federation and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.

• Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.

• Have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.

• Ensure that any infection prevention and control issues are reported to their line manager.

• The post-holder will participate in any training programme implemented by the PCN as part of this employment.

This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. Job descriptions should be reviewed at least annually at the appraisal meeting.

There is a need to travel between sites, therefore ability to drive and use of own car is essential.

WHEN APPLYING FOR THIS ROLE, PLEASE INCLUDE YOUR MOBILE NUMBER ON YOUR APPLICATION SO WE CAN CONTACT YOU IF NEEDED.

Job responsibilities

Key Objectives & Responsibilities

The following are the core responsibilities of this PCN General Practice Assistant role. There may be, on occasion, a requirement to carry out other tasks, dependent upon factors such as workload and staffing levels.

Patient Clinical Services & Administration

• Work closely as part of the Care Home Team and attend monthly meetings

• Completing simple clinical observations & investigations as directed locally, such as dipstick urine, taking blood pressure, ECGs, diabetic foot checks, support stocking measurements and phlebotomy

• Complete Care Home learning disability reviews and maintaining the review spreadsheet that details long term condition reviews, care plans and structured medication reviews

• Conducting IT searches to ascertain patient registration with nearest GP Practice and encourage re-registration with patients, families and staff when required

• Completing basic (non-opinion) forms and core elements of some forms for the GP to approve

• Supporting the PCN with immunisations, including the Covid Vaccination Programme for Care Homes, Housebound patients and clinics

• A small amount of Administration and support to the KICC Team

• Work across the PCN to improve care for target cohorts of patients, as directed by PCN Clinical Director

• Other clinical responsibilities, as required

• Throughout this work you will work to care home, practice and PCN protocols

• Recognise peoples needs for alternative methods of communication and respond accordingly

• Be familiar in all mediums of communications such as email, EMIS tasks, telephone etc

Training and Education

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

• Attend all relevant annual updates

• Inform the lead GP of any concerns regarding GPA role and any professional development needed

• Be aware of own professional boundaries and what to do when you have reached them

Confidentiality

• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

General

The post holder will:

• Participate in, and help to develop, a culture that promotes equality and values diversity. The post holder must be aware of and committed to the Equality and Diversity policies of the appointing GP Federation and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.

• Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.

• Have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.

• Ensure that any infection prevention and control issues are reported to their line manager.

• The post-holder will participate in any training programme implemented by the PCN as part of this employment.

This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. Job descriptions should be reviewed at least annually at the appraisal meeting.

There is a need to travel between sites, therefore ability to drive and use of own car is essential.

WHEN APPLYING FOR THIS ROLE, PLEASE INCLUDE YOUR MOBILE NUMBER ON YOUR APPLICATION SO WE CAN CONTACT YOU IF NEEDED.

Person Specification

Personal Qualities

Essential

• Flexibility to work outside of core office hours
• Commitment to ongoing professional development
• Punctual and committed to role
• Good judgement when speaking with patients
• Disclosure Barring Service (DBS) check
• Clear understanding of confidentiality
• Good timekeeping & ability to work under time pressure
• Demonstrates honesty and integrity and promotes organisational values
• Professional Appearance
• Proven verbal and non-verbal communication skills
• Full driving licence and access to transport

Experience

Essential

• Excellent communication skills
• Excellent IT skills, including Microsoft 365
• Ability to work well within a team
• Able to identify professional boundaries and what to do when they have been reached.
• An understanding of what a Primary Care Network is

Desirable

• Previous experience in Primary Care or in a similar role
• Experience using EMIS

Qualifications

Essential

• Educated to GCSE grade A-C equivalent in Maths and English

Desirable

• Evidence of continuing education and professional development in previous roles

Personal Qualities

Essential

• Flexibility to work outside of core office hours
• Commitment to ongoing professional development
• Punctual and committed to role
• Good judgement when speaking with patients
• Disclosure Barring Service (DBS) check
• Clear understanding of confidentiality
• Good timekeeping & ability to work under time pressure
• Demonstrates honesty and integrity and promotes organisational values
• Professional Appearance
• Proven verbal and non-verbal communication skills
• Full driving licence and access to transport

Experience

Essential

• Excellent communication skills
• Excellent IT skills, including Microsoft 365
• Ability to work well within a team
• Able to identify professional boundaries and what to do when they have been reached.
• An understanding of what a Primary Care Network is

Desirable

• Previous experience in Primary Care or in a similar role
• Experience using EMIS

Qualifications

Essential

• Educated to GCSE grade A-C equivalent in Maths and English

Desirable

• Evidence of continuing education and professional development in previous roles

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Morecambe Bay Primary Care Collaborative

Address

Captain French Surgery

Gillinggate

Kendal

Cumbria

LA9 4JE

Employer's website

https://mbpcc.co.uk/ (Opens in a new tab)