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Job Description
- Req#: A0092-25-0002?language=en&page=1036&sort=publicationDateDesc
- Answer incoming calls and dealing with the callers request appropriately.
- Manage all queries as necessary in an efficient manner.
- Support all clinical staff with tasks as required.
- Full-time 37.5 hours per week.
- Contract type - Permanent (subject to completion of a 3-month probationary period).
- Working hours: over 5 days, hours to be agreed.
- Answer the telephone promptly and deal with queries appropriately Make appointments with GPs, Physician Associates & Practice Nurses Signpost patients to more appropriate services when necessary.
- Prepare repeat prescriptions ready for GPs to check and sign Deal with patient requests regarding results of diagnostic tests.
- Record and maintain accurate patient information, summarising and coding information onto the patients notes using the practice computer system Check, scan and electronically file correspondence from the local hospitals and community services.
- Experience of working as a team and working with the public.
- GCSE English and Maths or equivalent.
- Honest, loyal, and trustworthy professional and discrete.
- Works well under pressure.
- Organised and hard working.
- Punctual and flexible.
- Good sense of humour.
- Good at resolving conflicts.
- Computer literate.
- Experience of working in a GP surgery as a receptionist or administrator.
- Experience of using the EMIS Web IT system.
- Full-time 37.5 hours per week.
- Contract type - Permanent (subject to completion of a 3-month probationary period).
- Working hours: over 5 days, hours to be agreed.
- Answer the telephone promptly and deal with queries appropriately Make appointments with GPs, Physician Associates & Practice Nurses Signpost patients to more appropriate services when necessary.
- Prepare repeat prescriptions ready for GPs to check and sign Deal with patient requests regarding results of diagnostic tests.
- Record and maintain accurate patient information, summarising and coding information onto the patients notes using the practice computer system Check, scan and electronically file correspondence from the local hospitals and community services.
- Experience of working as a team and working with the public.
- GCSE English and Maths or equivalent.
- Honest, loyal, and trustworthy professional and discrete.
- Works well under pressure.
- Organised and hard working.
- Punctual and flexible.
- Good sense of humour.
- Good at resolving conflicts.
- Computer literate.
- Experience of working in a GP surgery as a receptionist or administrator.
- Experience of using the EMIS Web IT system.
- GCSE grade A to C in English and Maths
- Working in General Practice is desirable but not essential as training will be given
- GCSE grade A to C in English and Maths
- Working in General Practice is desirable but not essential as training will be given
Job summary
We are looking to appoint 1 new Receptionist to support the practice clinical team by signposting patients to the appropriate healthcare professional or service and working as part of the practices multi-disciplinary team.
Main duties of the job
About us
High Pastures Surgery is a large well established, innovative and friendly GMS practice. We are a supportive practice that values team working and communication.
We are one of the largest practices in South Sefton with over 10,000 patients, 4 GP Partners, 3 Salaried GP's, 2 Physician Associates and 2 Practice Nurses. We are committed to providing high quality, friendly and person Primary Care, whilst protecting a healthy work-life balance.
We are a member of the South Sefton Primary Care Network. We are also a training practice for student and junior doctors and physician associates.
The practice has been rated as Good by the Care Quality Commission (CQC).
Date posted
02 April 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A0092-25-0002
Job locations
138 Liverpool Road North
Liverpool
L31 2HW
Job descriptionJob description
Job responsibilities
Job responsibilities
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
High Pastures Surgery
Address
138 Liverpool Road North
Liverpool
L31 2HW
Employer's website
https://www.highpasturessurgery.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
High Pastures Surgery
Address
138 Liverpool Road North
Liverpool
L31 2HW
Employer's website
https://www.highpasturessurgery.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.