Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Description:
This job is responsible for managing one or more major operations segments for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving complex problems related to product lines, ensuring compliance with policies, and identifying opportunities to improve process performance and operating efficiency. Job expectations include supervising day-to-day activities of employees such as executing transactions.

Responsibilities:

• Forecasts and manages staffing levels and capacities, prioritizes employee development by providing effective coaching, and shares constructive feedback to drive Operational Excellence

• Applies knowledge of the end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines

• Develops and analyzes procedures to enhance unit and/or product-related activities and oversees budget and expense management, reporting, and forecasting for designated areas

• Evaluates efficiencies and identifies areas of improvement and growth to the overall process, identifying data, metrics, and key performance indicators to measure process effectiveness

• Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment

• Oversee all Vehicle cash operations inclusive of:

  • GL balancing

  • Check production

  • Proper payment allocation of clients funds

  • Handle escalated matter

Skills:

• Strong ability to understand processes and analyze, develop and drive a strong control environment

• Strong ability to identify process improvement opportunities and drive innovation within the business

• Ability to quickly assess issues and determine root cause of issues. Drives a strong risk culture within the business

• Strong people management and develop skills. Ability to assess talent and provide coaching to continue to develop leaders

• Ability to engage other partners to develop key partnerships both within MVSO but across key areas within the Enterprise

• Talent Development

• Account Management

• Client Management

• Leadership Development

• Business Case Analysis

• Policies, Procedures, and Guidelines Management

• Process Design

• Preferred - Candidate possess cash management experience

  • Loan balancing

  • P&L Management

  • Cash management controls

  • Strong analytical skills

Required Skills:

• 3+ years of relevant business and management experience

• Demonstrated ability to manage multiple initiatives concurrently with successful outcomes

• Strong relationship management skills to build and maintain credibility and influence with support partners, leadership, and stakeholders

• Proven ability to lead and consult both vertically and horizontally with Senior Executives and key partners

• Detail oriented with ability to interpret data and compile it into value-added information for leaders

• Strategy Planning and Development; Continuous Improvement

• Strategic Thinking and Problem Solving

• Operational Excellence

Shift:

Hours Per Week: