Hyatt Hotels
Guest Services Associate - Work from Home - February Training Class - (Job Number: OMA001265)
PayCompetitive
LocationOmaha/Nebraska
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 2497200
Employer Industry: Hospitality/Hotel
Why Consider this Job Opportunity:
- Starting wage of $17.00 per hour
- Opportunity for career growth and mobility within the company
- Remote work opportunity from home
- Generous benefit package including paid time off, holidays, sabbatical, and parental leave
- Employee engagement events and learning opportunities
- Complimentary hotel nights and tuition reimbursement
What to Expect (Job Responsibilities):
- Provide exceptional customer service to Hyatt guests throughout the inbound reservation process
- Meet specific sales goals and metrics, including sales conversion, upselling, and cross-selling
- Work independently and multitask effectively (talk, type, search multiple screens) without impacting the guest experience
- Communicate effectively and accurately in all guest interactions, enhancing the Hyatt brand
- Participate actively in learning and training programs, demonstrating self-motivation and discipline
What is Required (Qualifications):
- Strong verbal and written communication skills
- Computer/technology savvy with the ability to navigate multiple programs and screens quickly and accurately
- Adaptability to change and openness to feedback
- Cognitive ability to learn and process new information and make appropriate decisions
- Exceptional interpersonal skills, including professionalism, respect/empathy, social aptitude, friendly disposition, positive attitude, and patience
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer service or sales role in a hospitality-related industry
#Hospitality #CustomerService #CareerGrowth #RemoteWork #Benefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The Hyatt Corporation came into being upon purchase of the Hyatt House, at Los Angeles International Airport, on September 27, 1957.