Regions Bank

Guided Solutions Customer Service Specialist (Remote Opportunity)


PayCompetitive
LocationNashville/Tennessee
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R78576
      Employer Industry: Financial Services

      Why Consider this Job Opportunity:

      - Competitive pay and eligibility for overtime hours worked
      - Opportunity for career advancement and growth within the organization
      - Incentive eligibility
      - Ability to work remotely from a suitable location
      - Strong work-life balance with a consistent work schedule
      - Comprehensive benefits package including paid vacation/sick time, 401K with company match, medical, dental, and vision benefits, and more

      What to Expect (Job Responsibilities):

      - Conduct needs-based conversations with customers on various financial products and services
      - Field inbound phone calls from customers and pursue further transactions
      - Take ownership of customer issues and work towards resolution
      - Refer customers to internal experts for complex financial goals and needs
      - Work under supervision and follow defined procedures

      What is Required (Qualifications):

      - High School Diploma or GED
      - Technical specifications for remote work, including minimum download and upload speeds
      - Proficiency in Microsoft Office
      - Strong verbal, written communication, and organizational skills
      - Strong work ethic and self-motivation
      - Preferred: Experience in customer service and/or sales, banking experience, 2 years of call center experience

      How to Stand Out (Preferred Qualifications):

      - 2 years of experience in a healthcare-related service
      - Additional qualifications mentioned in the job description

      Hashtags:

      #FinancialServices #CareerOpportunity #CompetitivePay #RemoteWork #BenefitsPackage

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Regions Financial Corporation is a bank holding company headquartered in the Regions Center in Birmingham, Alabama.