Regions Bank
Guided Solutions Customer Service Specialist (Remote Opportunity)
PayCompetitive
LocationNashville/Tennessee
Employment typeFull-Time
This job is now closed
Job Description
- Req#: R78576
Employer Industry: Financial Services
Why Consider this Job Opportunity:
- Competitive pay and eligibility for overtime hours worked
- Opportunity for career advancement and growth within the organization
- Incentive eligibility
- Ability to work remotely from a suitable location
- Strong work-life balance with a consistent work schedule
- Comprehensive benefits package including paid vacation/sick time, 401K with company match, medical, dental, and vision benefits, and more
What to Expect (Job Responsibilities):
- Conduct needs-based conversations with customers on various financial products and services
- Field inbound phone calls from customers and pursue further transactions
- Take ownership of customer issues and work towards resolution
- Refer customers to internal experts for complex financial goals and needs
- Work under supervision and follow defined procedures
What is Required (Qualifications):
- High School Diploma or GED
- Technical specifications for remote work, including minimum download and upload speeds
- Proficiency in Microsoft Office
- Strong verbal, written communication, and organizational skills
- Strong work ethic and self-motivation
- Preferred: Experience in customer service and/or sales, banking experience, 2 years of call center experience
How to Stand Out (Preferred Qualifications):
- 2 years of experience in a healthcare-related service
- Additional qualifications mentioned in the job description
Hashtags:
#FinancialServices #CareerOpportunity #CompetitivePay #RemoteWork #BenefitsPackage
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Regions Financial Corporation is a bank holding company headquartered in the Regions Center in Birmingham, Alabama.