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Job Description
- Req#: R-153112
- Demonstrable experience in leading large-scale, high-availability customer relationship management (CRM) or policy administration applications, whether PaaS, SaaS, or other
- Proven experience in leading IT Operations teams and driving customer experience improvements and transformations
- Expertise in platforms such as Salesforce, Alfresco, automation/business process management applications (Appian, Blue Prism, Kofax), API gateway/enterprise middleware, and mainframe technologies
- Proven track record of implementing and delivering agile teams, squads, and value streams, while cultivating and inspiring high-performing teams leveraging insourced, outsourced, graduate, and apprenticeship talent to drive innovation and excellence
- Experience working within fast-paced environments, ensuring exceptional quality, robust control standards, and financial awareness
- National salary £100,000 - £120,000 and London £110,000 - £135,000 (depending on location, skills, experience, and qualifications)
- Bonus opportunity – 25% of annual salary Actual amount depends on your performance and Aviva’s.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Head of Enterprise Platforms
Salary: National: £100,000 - £120,000/ London: £110,000 - £135,000
Locations: Norwich/ Bristol/ London/ Perth/ York (UK)
The Head of Enterprise shared platforms will be accountable for leading our software engineering teams delivering Application Development, Maintenance (AD&M) and operations for multiple applications which deliver services across our markets (IWR, GI, Corporate Functions, C&M and AI). You will be leading a diverse and multi technology set of platforms and capabilities to serve our markets and functions within Group CIO. You will also lead our centralised Operations team for our customer facing applications, working with our suppliers to ensure continuity for our key applications.
A bit about the job:
This role is critical to providing IT leadership and transformational capabilities through implementation of leading technology and solutions. You will be expected to lead multiple, diverse platform and application teams to ensure a consistent, reliable delivery of services to our customers on behalf.
You will be expected to partner with CIO and business leads to identify, develop and execute transformation capabilities to enhance commercial and service objectives and build sustainable, world class IT and operational capabilities. You will be an outstanding member of the Group Enterprise Technology senior leadership team, collaborating with your peers, driving continuous growth whilst demonstrating the Aviva values.
Skills and experience we’re looking for:
What you’ll get for this role:
Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve
We’d love it if you could submit your application online. If you require an alternative method of applying, please give Harjot Kaur a call on +44 7353 138456 or send an email to harjot.kaur@aviva.com
About the company
We’re here to protect our 33 million customers from life’s unexpected twists and turns – freeing them from fear of uncertainty. We are one of only a few insurance companies in the world that can provide customers with life, general and health insurance, and asset management in one place – a composite insurer. And we have a unique competitive advantage. Whether we’re protecting them from everyday risks or helping them to save for the future, we put customers at the heart of all we do – creating a bright and sustainable future for our customers, employees and our communities.