This job is now closed
Job Description
- Req#: C9020-25-0083?language=en&page=104&sort=publicationDateDesc
- Educated to Masters level in a relevant subject or equivalent practical experience in a Workforce and OD environment
- Evidence of continuing professional development
- Member of the Chartered Institute of Personnel and Development
- Expert knowledge of workforce issues and the terms and conditions which govern workforce
- Post graduate qualification in Organisational Development or willingness to work towards
- Fellowship Membership of Chartered Institute of Personnel and Development
- Experience in a senior workforce role within public or private sector
- Experience of working in a complex organisation
- Knowledge of strategic development within NHS Wales
- Educated to Masters level in a relevant subject or equivalent practical experience in a Workforce and OD environment
- Evidence of continuing professional development
- Member of the Chartered Institute of Personnel and Development
- Expert knowledge of workforce issues and the terms and conditions which govern workforce
- Post graduate qualification in Organisational Development or willingness to work towards
- Fellowship Membership of Chartered Institute of Personnel and Development
- Experience in a senior workforce role within public or private sector
- Experience of working in a complex organisation
- Knowledge of strategic development within NHS Wales
Job summary
At the Welsh Ambulance Service University Trust (WAST), we are on a journey of change and transformation. This is not just about service and clinical change but also shifting our organisational culture, listening to our people and working in social partnership with our trade union partners. The needs of our people and our patients comes first and their safety, wellbeing and working experience are front and centre.
We're seeking a highly experienced, dynamic and values-driven Head of People Services to lead and deliver a professional, responsive and safe HR service that supports managers and colleagues day-to-day, while driving high standards of employee relations, accountability and compassionate leadership.
Reporting to the Deputy Director of People, this pivotal role is a senior member of the People and Culture team and will oversee all aspects of operational HR, such as managing highly complex employee relations including sexual safety and reducing avoidable employee harm, workforce policy and governance, modernising and digitising HR processes.
Main duties of the job
Proactive service delivery of professional People Services and Workforce Policy & Governance Service to WAST including the delivery of specific elements within the People and Culture Strategy, ensuring effective and appropriate strategic people management approaches are in place to support service delivery.
Operational HR leadership a member of the directorate senior leadership team, leading compassionately and overseeing the provision of efficient and customer focused services to the Trust. Able to deliver high quality outcomes. Managing, motivating and developing the team to achieve objectives and ensure the continuous development, designing and implementing individual and team development plans.
Expert, high-quality advice and support provision across the Trust in a timely way to support the organisation
Employee Relations: Provide expert leadership on complex and sensitive ER cases, service reconfiguration and cultural change.
Governance & Risk: Drive assurance across policy, job evaluation, employment practice and advice and staff engagement. Consistency in managing workforce risk and reducing harm -- physically, psychologically and culturally, championing safe working practices, early intervention and supportive line management
Project Delivery related to area of responsibility and modernising the workplace and workforce.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Date posted
17 April 2025
Pay scheme
Agenda for change
Band
Band 8c
Salary
£75,405 to £86,885 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
020-AC033-0425
Job locations
Beacon House, Matrix House, Ty Elwy
Cwmbran, Swansea or St Asaph
NP44 3AB
Job descriptionJob description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Stakeholder panels will be held on Thursday 22nd May 2025
Interviews will be held on Friday 23rd May2025
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Stakeholder panels will be held on Thursday 22nd May 2025
Interviews will be held on Friday 23rd May2025
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Welsh Ambulance NHS Trust
Address
Beacon House, Matrix House, Ty Elwy
Cwmbran, Swansea or St Asaph
NP44 3AB
Employer's website
https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)
Employer details
Employer name
Welsh Ambulance NHS Trust
Address
Beacon House, Matrix House, Ty Elwy
Cwmbran, Swansea or St Asaph
NP44 3AB
Employer's website
https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.