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Health Care Call Center Representative


Pay$20.00 / hour
LocationChesterfield/Missouri
Employment typeFull-Time

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  • Job Description

      Req#: 744000041230775
      Employer Industry: Life Sciences

      Why consider this job opportunity:
      - Salary up to $20/hour
      - Opportunity for career advancement and growth within the organization
      - Supportive and inclusive work environment focused on patient care
      - Chance to make a positive impact on patients' lives
      - Comprehensive training and support for obtaining necessary certifications

      What to Expect (Job Responsibilities):
      - Provide dedicated support to patients and healthcare providers regarding benefit coverage, payments, and reimbursements
      - Conduct investigations and answer inquiries about insurance benefits and out-of-pocket costs
      - Assist with prior authorization processes and verify medical necessity
      - Respond to customer inquiries in a timely and professional manner
      - Maintain accurate records and logs for customer transactions

      What is Required (Qualifications):
      - High School Diploma and 4 years' experience or Associate's Degree and 2 years' experience in a healthcare setting
      - Excellent oral, written, and interpersonal communication skills
      - Ability to multi-task and work in a fast-paced, metric-driven environment
      - Strong computer skills, including proficiency in Microsoft Word, Excel, and PowerPoint
      - Must be able to obtain a Missouri Pharmacy Technician license as a condition of employment

      How to Stand Out (Preferred Qualifications):
      - Experience in customer service and/or call center environments
      - Knowledge of patient assistance, reimbursement, and pharmacy benefit management
      - Experience in medical billing and coding

      #LifeSciences #PatientCare #HealthcareJobs #CareerOpportunity #CompetitivePay

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  • About the company

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