JOB DESCRIPTION

Job Summary

Molina's Quality Improvement function oversees, plans, and implements new and existing healthcare quality improvement initiatives and education programs; ensures maintenance of programs for members in accordance with prescribed quality standards; conducts data collection, reporting and monitoring for key performance measurement activities; and provides direction and implementation of NCQA accreditation surveys and federal/state QI compliance activities.

KNOWLEDGE/SKILLS/ABILITIES

Under the direction of the Manager, Health Education, responsible for the development, implementation, maintenance, and management of Molina Healthcare Health Education programs.

• Researches, develops, and implements health education and disease management materials, in collaboration with Molina Communications and other Quality Improvement (QI) staff.
• Assists with identifying health education program needs based on member needs and quality improvement initiatives.
• Makes recommendations of key pieces for translation and facilitation of work when approved.
• Reviews and updates as needed materials and programs, including preventive care guidelines, incentive packets, Molina Healthcare Plan website and communications to providers.
• Participates in presenting materials to the Material Review Committee twice a month.
• Develops and maintain the Health Education Library for the website.
• Coordinates care of members from call tracking boxes and Health Education voicemail, includes connecting members into appropriate programs and resources.
• Serves as the Molina Healthcare QI representative at various external activities to include Immunization, EPSDT, Chronic Condition Collaborative and other work group meetings as assigned.
• Works with various grant recipients, state and local entities that work toward improving the health of Molina members, such as STEPS, the WISE Grant, and Healthy People-Healthy Communities.
• Participates in QI planning and project work to further QI goals (e.g., HEDIS activities, strategic planning, and special projects).
• Conducting member outreach calls.

JOB QUALIFICATIONS

Required Education

Associate degree in health-related area or equivalent combination of relevant education and experience.

Required Experience

• Min. 2 years’ experience in Health Education.
• Experience demonstrating:
  • adaptability and flexibility to change/ responsive to new ideas and approaches
  • excellent written, verbal and presentation skills
  • strong organizational skills
  • proficiency in Microsoft Office

Preferred Education

Bachelor of Science in Health Education, Health Promotion or Public Health.

Preferred Experience

• Managed Care experience.
• Knowledge of the Medicaid population.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.