Job Description

The Supervisor is responsible for managing the Health Home census as a whole, as well as the individual Case Managers of their team and promotes effective education, self-management support and timely health care delivery to achieve optimal quality and financial outcomes.

Collaborate with SBH Behavioral health in identifying appropriate patients for care management, utilizing established Care management criteria.

Supervises the referral process towards the goal of timely processing and enrollment.

Monitors worklist for each HH Behavioral Health staff member to ensure timely documentation and procedural compliance with the BAHN and NYS DOH Health Home regulations.

Reviews and approves documentation when and where required.

Provides oversight and instruction to ensure coordination and linkage to

behavioral health, medical and support services as appropriate.

Acts as a conduit between Health Home, Behavioral and Medical providers and staff to ensure client needs are appropriately met.

Provides crisis management coordination with providers and staff as appropriate.

Ensures timely completion and submission of all required incident documentations.

The Supervisor meets with patients, primary care and behavioral health providers, and other staff as needed to develop and coordinate treatment plans; meet with patient family members if needed.

The supervisor is an integral part of the Health Home Management Team and for the execution of initiatives developed by the Management Team.

Requirements

Requirements:

Education :

• Master's Degree in Social Work or related field (major or concentration in: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field).

License(s) Required :

• License not required
• LMSW, LCSW, or LMHC preferred

Supervisory Experience : 2 years supervisory experience in a behavioral health setting

Experience/Skills:

• Three years’ experience in care management- with progressive responsibility
• Ability to interact with all levels of staff in a professional manner
• Proficient in Microsoft Office, Excel, EMR
• Strong written and verbal communication skills
• Bilingual – Spanish/English (preferred)

Union Position

Non-Union

Regular or Temporary

Regular

Salary Type (FLSA)

Exempt

Salary Range

$75K

Position Type

Full-time

Position Number

CB041001

Home Department

Health Home

Shift