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POSITION SPECIFICS

Title: Health Informatics Analyst - RN (Hybrid)

FTE: 1.0

Schedule: Monday - Friday (8:00am to 4:30pm)

Holiday Rotation: see below

Weekend Rotation: see below

On Call Requirements: Call rotation for after-hours and weekends

Location: Primarily Remote; Anticipate 1-4 days per month onsite for rounding/meetings. Must live in Wisconsin or Illinois.

POSITION SUMMARY

The Health Informatics Analyst-RN position provides expertise and support of the Electronic Health Record and other integrated solutions to users for the use of delivering patient care. This position assists in the development, testing, implementation and supports system applications and processes to meet the requirements of the organization. Performs consulting and communication with all users of the technology, vendors, and outside agencies with their goal being to work to maintain and/or improve patient care and support departmental workflows. Ensures that the software build meets organizational goals and external mandates such as HIPAA and CMS.

POSITION TECHNICAL RESPONSIBILITIES

Essential Duties and Responsibilities:

• Efficiently and effectively covers any of the functional areas within the Information Services team.
• Monitors system effectiveness and/or performance to determine if there are any potential problems, reports critical findings to coworkers and/or supervisor and resolves somewhat complex problems.
• Develops and maintains test scripts to reflect proposed workflow solutions.
• Reviews and tests changes, interfaces, data conversion, enhancements, and each new release as assigned.
• Participates in disaster recovery initiatives.
• Acts as a lead within an initiative, or body of work and utilize project management tools in doing so.
• Works with various hospital departments in forecasting the needs for their departments and assists with advancing technology applications for optimization and efficiency
• Leads process improvement initiatives related to EHR applications systems.
• Formulates systems scope and objectives through research of customer needs and understanding of business processes.
• Collaborates with staff to complete necessary documentation for issues, enhancements, and other program needs.
• Develops and documents any changes in workflow practice or change management that has an impact directly on the IS department or organization for communication out to staff.
• Proactively identifies system risks and brings them forward with a recommendation plan.
• Develops designs and diagrams of complex workflow into easy-to-understand display tools.
• Demonstrates innovation and creativity to create solutions that are not already available in the systems.
• Implements changes within the team and mentors on change management principles.
• Utilizes the Systems Development Life Cycle (SDLC): project definition, user requirements definition, system requirements definition, analysis and design, system build, implementation and training, sustainment.
• Uses logic, analysis, and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, and considers costs/benefits of potential actions to choose the most appropriate one.
• Assists initially and potentially ongoing user training and education in the operation of new system applications.
• Attends meetings with EHR users to maintains a working knowledge of application use and workflows necessary to effect changes to the EHR.
• Maintains an up-to-date knowledge of: current trends and issues in healthcare, healthcare informatics, regulations and standards as related to the EHR.
• Regular rounding to improve communications between the clinicians and IS to better understand and institute process improvements.

Provide support for internal and external contacts:

• Mentors and serves as a resource to co-workers and influences others to achieve department outcomes.
• Assists with taking help desk tickets and call rotation 24/7 as needed.
• Supports other departments by keeping superusers abreast of new functionality and system changes.
• Provides assigned on-site support during go-lives and system upgrades.
• Assists with trouble shooting software and assisting with implementing software upgrades
• Prepares educational material and provides training to EHR users.
• Leads usability and proactive rounding sessions within hospital departments for user satisfaction outcomes.
• Monitors issues and concerns to track and report any issues to EHR vendor and follow up to ensure issues are being worked appropriately

POSITION REQUIREMENTS

Education:

• Associate or bachelor's degree in nursing
• Preferred: None

Experience:

• Required: 3 years of experience in a healthcare setting working with electronic health record (EHR) systems.
• Preferred: 5 years of experience in a healthcare setting working with electronic health record (EHR) systems.

Licenses and Registrations:

• Required: Valid State of Wisconsin License as a Registered Nurse
• Preferred: None

Certification(s):

• Required: None
• Preferred: Certified Professional in Health Information & Management Systems (CPHIMS) through HIMSS, Certified Professional Healthcare Informatics (CPHI) through AHIMA, Certified Clinical Informatics through ANCC

BENEFIT SUMMARY

• Competitive health and dental insurance options
• Flexible paid time off to balance work and life
• Retirement plan with immediate vesting and employer match
• Generous tuition reimbursement
• Employer provided life and disability insurance
• Free parking at facility

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