Overview

If you’re passionate about equitable mental healthcare, join our team of amazing Health Information Specialists!

The Health Information Specialist (HIS) maintains client files and is responsible for submitting the mental health billing for all clients within their assigned program, with a focus on the quality assurance of the program. The HIS compiles, updates, and organizes all documentation for the clients within their program in collaboration with clinicians, counselors, and program leaders to ensure program compliance and support payment processes.

ABOUT THE CLINICS

The three outpatient clinics provide services to youth, ages 0-20, and their families focused on strengthening self-regulation, communication and connection through various treatment modalities. Services provided in the clinic include individual, family and group therapy, case management services, medication management services, psychological testing, equine mental health therapy, Therapeutic Behavioral Services and rehabilitation services. Our team engages in a family-systems, strength-based and collaborative approach to treatment, supporting youth/families in addressing the concerns that matter to them most. Our team is provided with robust training and staff have expertise in working with those impacted by trauma, adoption, lack of permanency and high acuity behaviors.

ABOUT SENECA

Seneca Family of Agencies is committed to providing traditionally marginalized communities a network of outstanding mental health, community based, and educational services. We are committed to building a diverse staff and strongly encourages people of color to apply. Our programs are deeply engaged in conversations and trainings on Diversity, Equity, and Inclusion in order to bring equity and justice to the youth and families we serve.

Responsibilities

• Create and maintain client records for assigned program(s) according to the Health Insurance Portability and Accountability Act (HIPAA), Community Care Licensing (CCL), and Seneca regulations.
• Monitor and track required county health plan documentation, ensuring accurate completion according to established programmatic, county, and state guidelines.
• Communicate with treatment team regarding corrections or necessary changes on documentation. Input, complete, and review billing and payment invoices using internal and external Electronic Health Record (EHR) systems for assigned program(s) and submitting reports to the Accounting Department in a timely manner.
• Ensure appropriate and timely distribution of Incident Reports.
• Investigate and resolve billing inaccuracies and billing related issues.
  • Ensure timely submission of invoices for non-county health plan clients to appropriate department(s).
• Process Record Requests in compliance with HIPAA rules and Seneca policies and procedures.
• Prepare charts for audits and accreditation surveys.
• Attend all meetings and trainings, as directed.

Qualifications

REQUIRED

• Education/experience requirements:
  • Bachelor’s degree OR
  • Associate’s degree and 1 year of applicable work experience OR
  • High school diploma and 2 years of applicable work experience.
  • Applicable work experience includes any administrative position (paid or unpaid) requiring frequent data entry, ability to prioritize multiple projects within strict deadlines, and coordination with multiple departments.
• At least 21 years of age.
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy.
• Proof of up-to-date COVID-19 vaccination.

SKILLS OF AN IDEAL CANDIDATE

• Ability to compile and track documents according to strict guidelines and regulations.
• Excellent organizational, problem solving, and time management skills.
• Demonstrated proficiency in Microsoft Word, Outlook, and Excel.
• Ability to collaborate with diverse co-workers, partners, and community members.

Schedule

• Full-time:
  • Monday-Friday : 8:30am-5:00pm.
  • Hybrid- sometimes in person, sometimes remote.
  • Travel to all Orange County sites as needed.

Benefits

• Starting at $23.34 - $25.84 per hour.
  • Additional compensation provided upon passing bilingual language proficiency exam.
  • Actual salary dependent on creditable experience above the minimum qualification.
• Salary increases each year.
• Seneca is a Public Service Loan Forgiveness certified employer.
• Comprehensive benefits package:
  • Medical, dental, vision, chiropractic, acupuncture coverage.
  • 50% paid premiums for dependents.
  • Long-term disability, family leave, and life insurance.
  • 403b Retirement Plan.
  • Employer-paid Employee Assistance Plan.
• 5 weeks of Paid Time off and 11 Paid Holidays.
• Scholarship opportunities, ongoing training, and professional development opportunities.