Employer Industry: Healthcare Services

Why Consider this Job Opportunity:

- Competitive pay up to [highest pay]
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Excellent oral and written communication skills
- Knowledge in Medical terminology

What to Expect (Job Responsibilities):

- Conduct educational telephone calls advising members of available benefits, services, and programs
- Reach out to members with identified gaps in care and encourage compliance
- Manage system work queues and assign members to clinical team for call outreach
- Facilitate research and analysis of inquiries and complaints related to processes and designations
- Perform various immunizations and associated medical tests as required

What is Required (Qualifications):

- Minimum educational requirement: Associates Degree in education, communication, or health-related field or equivalent work experience
- 2 years of experience in a customer service support role
- Ability to work independently or in a team environment
- Proficient interpersonal and organizational skills
- Self-motivated and able to manage multiple tasks and set priorities

How to Stand Out (Preferred Qualifications):

- Medicare experience is a plus

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.