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Job Description
- Req#: B0020-25-0000?language=en&page=760&sort=publicationDateDesc
- To act responsibly at all times ensuring that any actions do not bring the Hospice into disrepute.
- To promote care that is holistic in nature and is receptive to the individual needs of patients and their families.
- To carry out care and other assigned duties, under the support and supervision of a Registered Nurse.
- To conduct all tasks as directed in a timely and efficient manner.
- To demonstrate a personal commitment to the team working ethos and efficient functioning of the Hospice, contributing to the ongoing development of the Clinical team.
- To carry out all duties involving patients and their families in a courteous and respectful manner.
- To be receptive to the specific needs of patients and their relatives.
- To assist in the reception and admission of patients.
- To assist the patient as requested, and as determined by their individual nursing care plan.
- To support and provide assistance with all activities of daily living ensuring dignity and privacy are maintained at all times.
- To support the Nursing staff by engaging in roles associated with medication as directed, trained and deemed capable of fulfilling.
- To look for changes in the patients condition and report these to the Senior Nurse on duty.
- To demonstrate awareness of individual responsibilities in relation to the prevention of infection within the Hospice and to work at all times within the Hospices Infection Control policies and procedures.
- To ensure compliance with the hospice policies and procedures and have regard for the employees obligations under the Health and Safety at Work Act 1974.
- To ensure patients and visitors to the Hospice are made welcome and that all duties involving patients and their families are carried out in a courteous and respectful manner.
- To report all incidents/accidents when they occur to the Nurse in charge.
- To record the delivery of interventions as outlined in the individual patient care plan.
- To respect the confidential nature of all patient information.
- To promote clear and effective communication between all disciplines involved in patient care.
- To attend and participate in such meetings and events as may be reasonably required.
- To participate in and contribute to own individual performance review, taking responsibility in the identification of personal training and development needs.
- To undergo such education, training and development as may be necessary to competently carry out the post.
- To support the Registered Nurses in the provision of patient and carer education.
- To attend the hospices twice yearly mandatory infection control training sessions at the Hospice.
- To attend Fire Safety Training as required and demonstrate awareness of the correct procedure to be undertaken in the event of a fire.
- To complete the Care Certificate qualification.
- To share best practice and specific knowledge with peers, enhancing confidence and promoting a diverse skill base.
- To assist the patient as requested, and as determined by their individual nursing care plan.
- To record the delivery of interventions as outlined in the individual patient car plan.
- To assist in the serving of meals and drinks, providing additional refreshments for patients as requested.
- To assist patients in maintaining adequate nutrition and hydration where patients are unable to do this independently.
- To collect used crockery and cutlery etc. after patient meals, transporting these to the kitchen for washing if required.
- To assist in bed making activities and the safe removal of dirty linen to the laundry.
- To report all incidents/accidents when they occur to the Nurse in charge.
- To assist in maintaining the general tidiness of the clinical area.
- To monitor the use of all clinical equipment ensuring it is routinely and effectively cleaned, reporting any deficits or faults to the Line Manager.
- To assist in the arrangement of flowers, the changing of water, the removal of dead flowers and the watering of plants.
- To complete all relevant documentation to a good standard.
- To attend and participate in such meetings and events, as may be reasonably required.
- To act responsibly at all times ensuring that any actions do not bring the Hospice into disrepute.
- To promote care that is holistic in nature and is receptive to the individual needs of patients and their families.
- To carry out care and other assigned duties, under the support and supervision of a Registered Nurse.
- To conduct all tasks as directed in a timely and efficient manner.
- To demonstrate a personal commitment to the team working ethos and efficient functioning of the Hospice, contributing to the ongoing development of the Clinical team.
- To carry out all duties involving patients and their families in a courteous and respectful manner.
- To be receptive to the specific needs of patients and their relatives.
- To assist in the reception and admission of patients.
- To assist the patient as requested, and as determined by their individual nursing care plan.
- To support and provide assistance with all activities of daily living ensuring dignity and privacy are maintained at all times.
- To support the Nursing staff by engaging in roles associated with medication as directed, trained and deemed capable of fulfilling.
- To look for changes in the patients condition and report these to the Senior Nurse on duty.
- To demonstrate awareness of individual responsibilities in relation to the prevention of infection within the Hospice and to work at all times within the Hospices Infection Control policies and procedures.
- To ensure compliance with the hospice policies and procedures and have regard for the employees obligations under the Health and Safety at Work Act 1974.
- To ensure patients and visitors to the Hospice are made welcome and that all duties involving patients and their families are carried out in a courteous and respectful manner.
- To report all incidents/accidents when they occur to the Nurse in charge.
- To record the delivery of interventions as outlined in the individual patient care plan.
- To respect the confidential nature of all patient information.
- To promote clear and effective communication between all disciplines involved in patient care.
- To attend and participate in such meetings and events as may be reasonably required.
- To participate in and contribute to own individual performance review, taking responsibility in the identification of personal training and development needs.
- To undergo such education, training and development as may be necessary to competently carry out the post.
- To support the Registered Nurses in the provision of patient and carer education.
- To attend the hospices twice yearly mandatory infection control training sessions at the Hospice.
- To attend Fire Safety Training as required and demonstrate awareness of the correct procedure to be undertaken in the event of a fire.
- To complete the Care Certificate qualification.
- To share best practice and specific knowledge with peers, enhancing confidence and promoting a diverse skill base.
- To assist the patient as requested, and as determined by their individual nursing care plan.
- To record the delivery of interventions as outlined in the individual patient car plan.
- To assist in the serving of meals and drinks, providing additional refreshments for patients as requested.
- To assist patients in maintaining adequate nutrition and hydration where patients are unable to do this independently.
- To collect used crockery and cutlery etc. after patient meals, transporting these to the kitchen for washing if required.
- To assist in bed making activities and the safe removal of dirty linen to the laundry.
- To report all incidents/accidents when they occur to the Nurse in charge.
- To assist in maintaining the general tidiness of the clinical area.
- To monitor the use of all clinical equipment ensuring it is routinely and effectively cleaned, reporting any deficits or faults to the Line Manager.
- To assist in the arrangement of flowers, the changing of water, the removal of dead flowers and the watering of plants.
- To complete all relevant documentation to a good standard.
- To attend and participate in such meetings and events, as may be reasonably required.
- Evidence of good general education
- Care certificate / NVQ qualified level 2
- Qualified by experience 3 years in a similar role working in a healthcare setting, or community care
- Competence to deliver direct and intimate personal care
- Current experience delivering care as part of a rostered team working 24/7 365 days/year
- Willingness to learn and develop new skills
- Ability to work autonomously when required to deliver episodes of care to hospice patients
- Care certificate / NVQ qualified level 3 / NVQ 2/3 Health and Social Care
- Previous experience working in a Hospice or Palliative Care setting
- Care of dying patients and their families
- Experience of using electronic patent record systems
- Experience of working in diverse communities
- Demonstrate respect and dignity at all times and across all settings
- Have an awareness of ability and recognise when to seek advice and from whom and raise alarms.
- Understand and maintain confidentiality in line with current legislation and Hospice values.
- Knowledge and experience of the importance of handover, prompt observation, upward reporting and timely recording in paper notes
- Ability to work with confidential sensitive information & understand boundaries
- Patient and calm under pressure
- Experience of working within a palliative care environment
- Care certificate/NVQ Level 2
- Experience working within a similar healthcare setting or community role
- Competence to deliver direct and intimate personal care
- Ability to work alone and as part of a team
- Excellent communications skills
- Ability to demonstrate empathy
- Compassionate and positive attitude
- Knowledge and understanding of how to support and create an environment where all patients and their families feel supported and treated equally
- Understand and maintain the need for patient confidentiality
- Remain calm under pressure
- Knowledge and understanding of accurate record keeping and comprehensive handover
- Know when to ask for help
- Experience of having sensitive conversations with patients in end of life
- Care Certificate
- NVQ 3
- Experience with patients at end of life and providing support for families
- Experience of using electronic patient record system
- Evidence of good general education
- Care certificate / NVQ qualified level 2
- Qualified by experience 3 years in a similar role working in a healthcare setting, or community care
- Competence to deliver direct and intimate personal care
- Current experience delivering care as part of a rostered team working 24/7 365 days/year
- Willingness to learn and develop new skills
- Ability to work autonomously when required to deliver episodes of care to hospice patients
- Care certificate / NVQ qualified level 3 / NVQ 2/3 Health and Social Care
- Previous experience working in a Hospice or Palliative Care setting
- Care of dying patients and their families
- Experience of using electronic patent record systems
- Experience of working in diverse communities
- Demonstrate respect and dignity at all times and across all settings
- Have an awareness of ability and recognise when to seek advice and from whom and raise alarms.
- Understand and maintain confidentiality in line with current legislation and Hospice values.
- Knowledge and experience of the importance of handover, prompt observation, upward reporting and timely recording in paper notes
- Ability to work with confidential sensitive information & understand boundaries
- Patient and calm under pressure
- Experience of working within a palliative care environment
- Care certificate/NVQ Level 2
- Experience working within a similar healthcare setting or community role
- Competence to deliver direct and intimate personal care
- Ability to work alone and as part of a team
- Excellent communications skills
- Ability to demonstrate empathy
- Compassionate and positive attitude
- Knowledge and understanding of how to support and create an environment where all patients and their families feel supported and treated equally
- Understand and maintain the need for patient confidentiality
- Remain calm under pressure
- Knowledge and understanding of accurate record keeping and comprehensive handover
- Know when to ask for help
- Experience of having sensitive conversations with patients in end of life
- Care Certificate
- NVQ 3
- Experience with patients at end of life and providing support for families
- Experience of using electronic patient record system
Job summary
The Hospice is seeking to recruit a highly self-motivated Health Support Worker
We encourage applicants from a wide variety of clinical settings with enthusiasm for delivering the highest standards of care, together with a commitment to continuous improvement and personal development.
Main duties of the job
To provide a high-quality Palliative Care Service to patients at the end of life, on our In-Patient Ward and in our Day Hospice. To provide care and support for their families and Carers
About us
Halton Haven Hospice is a healthcare charity whoseaim is to relieve the symptoms and improve quality of life for residents of Halton that have a life limiting illness.Ourvisionis that people in Halton, facing life limiting illness, will have quality of life and dignity in death. Ourmissionis to care for people living with life-limiting illness by providing safe end of life care and support and, also to support their families.We employ around 60 staff.
Date posted
08 April 2025
Pay scheme
Other
Salary
£12.91 to £14.32 an hour
Contract
Fixed term
Duration
9 months
Working pattern
Part-time
Reference number
B0020-25-0000
Job locations
Barnfield Avenue
Murdishaw
Runcorn
Cheshire
WA7 6EP
Job descriptionJob description
Job responsibilities
Principal Personal and Professional Accountabilities
To carry out care and other assigned duties, under the support and supervision of a Registered Nurse.
Communication and Working Relationships
Education and Training
General Responsibilities - IPU
NOTE: The principal and personal accountabilities referred to within this document are an outline only and may altered in accordance with the needs of the Hospice.
Job responsibilities
Principal Personal and Professional Accountabilities
To carry out care and other assigned duties, under the support and supervision of a Registered Nurse.
Communication and Working Relationships
Education and Training
General Responsibilities - IPU
NOTE: The principal and personal accountabilities referred to within this document are an outline only and may altered in accordance with the needs of the Hospice.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Halton Haven Hospice
Address
Barnfield Avenue
Murdishaw
Runcorn
Cheshire
WA7 6EP
Employer's website
https://WWW.HALTONHAVEN.ORG.UK (Opens in a new tab)
Employer details
Employer name
Halton Haven Hospice
Address
Barnfield Avenue
Murdishaw
Runcorn
Cheshire
WA7 6EP
Employer's website
https://WWW.HALTONHAVEN.ORG.UK (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.