• Job Description

  Req#: A4962-25-0011?language=en&page=925&sort=publicationDateDesc

  Job summary

  Are you a Health Care Assistant with a Level 2/3 NVQ Qualification in Health/Social Care, who is interested in a role caring for frail and complex patients whom are at risk of further deterioration in health or an avoidable hospital admission or unnecessary length of hospital stay.

  We are recruiting a part time HCA to work in the Enhanced Care Team, under the supervision of trained nurses, undertaking a broad range of health care activities and duties relating to the care of frail and complex patients in their own homes or residential care.

  The successful candidate will be working within a multi-professional team of ANPs, Nurses, Paramedics, Pharmacists and Support staff and will be offered development and training to fulfil this job role and personal development objectives.

  This role is for 3 days per week, days are negotiable and will be discussed at interview.

  The role will be working for the PCN, the post-holder will be employed through The Adam Practice (Lead Practice) on behalf of the PCN.

  Informal visits are welcome, please email pcn.hr@dorsetgp.nhs.uk

  Main duties of the job

  The focus of the role will be to support the provision of clinical care for identified patients with frail and/or complex needs usually in their own homes in accordance with the patients' care plan. They will work as part of a team supported by qualified nurses, but the successful candidate must be able to work with minimum direct supervision.

  The successful candidate will assist in the identification of those individuals with more complex health needs and with discussion with colleagues, refer for a holistic, multi-dimensional, interdisciplinary assessment. To participate in the MDT meetings, where appropriate

  The successful candidate to be able to establish and maintain effective communications with patients, carers, and health professionals in a professional manner. To identify social isolation and loneliness, being proactive in signposting the ageing well population to relevant resources to empower patients to remain active and engage within their communities.

  Assistance with ongoing support of patients, their families, and carers to manage their frailty and long-term health conditions. This will involve, following appropriate competency-based training, to undertake delegated clinical tasks and procedures such as, phlebotomy, ECG, BMI/BP readings, Urinalysis, diabetic foot checks / ear checks etc.

  About us

  Poole Central PCN is the second largest PCN in Dorset and one of the first to develop an operational Hub with a central co-ordination team and clinical teams co-located in a dedicated building.

  The PCN services comprise a multi-professional Enhanced Care Team, responding to the needs of the population who are housebound or living in long term residential care. The ECT comprises ANPs, RNs, HCAs, Paramedics, Specialist Diabetes and Respiratory Nurses and Clinical Pharmacists, working together to optimise clinical outcomes and support people to remain living independently whenever possible and working closely with Practice Teams to ensure effective co-ordinated care.

  We work collaboratively with partners in health and social care and are currently developing a number of pathways that involve models if integrated working and information systems and digital technology have a key part to play in achieving greater efficiency in how we work.

  Date posted

  04 April 2025

  Pay scheme

  Other

  Salary

  Depending on experience Equivalent to AFC Band 2 - 3, dependent on experience

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A4962-25-0011

  Job locations

  Lifeboat Quay Medical Centre

  Lifeboat Quay

  Poole

  Dorset

  BH15 1AE

  
  

  Job description

  Job responsibilities

  To support the provision of clinical care for identified patients with frail and/or complex needs usually in their own homes in accordance with the patients care plan. To be supported by the ECT trained nurses but able to work with minimum direct supervision.

  To establish and maintain effective communications with patients, carers, and health professionals in a professional manner.

  To assist with ongoing support of patients, their families, and carers to manage their frailty and long-term health conditions.

  To identify social isolation and loneliness, being proactive in signposting the ageing well population to relevant resources to empower patients to remain active and engage within their communities.

  To be able to identify and recognise a deterioration in an individuals health and act promptly to refer to relevant health professional to minimise the risk of rapid deterioration or where appropriate, avoid hospital admission.

  To have knowledge and understanding of the NEWS scoring format to assist with effective communication in acute/deteriorating presentations.

  In line with the PCN/ Practices Team policy, to update patient records ensuring entries are accurate, relevant, and timely and communicate care provided appropriately.

  Following appropriate competency-based training, to undertake delegated clinical tasks and procedures such as, phlebotomy, ECG, bmi/bp readings, Urinalysis, diabetic foot checks.

  To support the facilitation of early discharge, where possible, from hospital for case managed patients by co-ordination of care and services to be delivered within primary care/community.

  To assist in the identification of those individuals with more complex health needs, with discussion with colleagues, refer for a holistic, multi-dimensional, interdisciplinary assessment with members of the MDT specialising in older peoples health, including a geriatrician. To participate in the MDT meetings, where appropriate.

  Job description

  Job responsibilities

  To support the provision of clinical care for identified patients with frail and/or complex needs usually in their own homes in accordance with the patients care plan. To be supported by the ECT trained nurses but able to work with minimum direct supervision.

  To establish and maintain effective communications with patients, carers, and health professionals in a professional manner.

  To assist with ongoing support of patients, their families, and carers to manage their frailty and long-term health conditions.

  To identify social isolation and loneliness, being proactive in signposting the ageing well population to relevant resources to empower patients to remain active and engage within their communities.

  To be able to identify and recognise a deterioration in an individuals health and act promptly to refer to relevant health professional to minimise the risk of rapid deterioration or where appropriate, avoid hospital admission.

  To have knowledge and understanding of the NEWS scoring format to assist with effective communication in acute/deteriorating presentations.

  In line with the PCN/ Practices Team policy, to update patient records ensuring entries are accurate, relevant, and timely and communicate care provided appropriately.

  Following appropriate competency-based training, to undertake delegated clinical tasks and procedures such as, phlebotomy, ECG, bmi/bp readings, Urinalysis, diabetic foot checks.

  To support the facilitation of early discharge, where possible, from hospital for case managed patients by co-ordination of care and services to be delivered within primary care/community.

  To assist in the identification of those individuals with more complex health needs, with discussion with colleagues, refer for a holistic, multi-dimensional, interdisciplinary assessment with members of the MDT specialising in older peoples health, including a geriatrician. To participate in the MDT meetings, where appropriate.

  Person Specification

  Qualifications

  Essential

  • Qualification in Healthcare (minimum NVQ level 2)

  Desirable

  • Experience of CommunityPrimary Healthcare

  Other

  Essential

  • Subject to the provisions of the Equality Act, able to travel using own vehicle on locality business.

  Experience

  Essential

  • Previous experience in an NHS / Primary Care / Local Authority role
  • Experience of working under own direction
  • Evidence of working with IT systems including Word
  • Ability to handle sensitive information confidentially

  Desirable

  • Experience of supporting service improvement
  • Ability to self motivate, organise and prioritise workload

  Skills & Attributes

  Essential

  • Excellent written and verbal communication skills
  • Ability to use own initiative
  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively.
  • To be computer literate

  Desirable

  • System 1 experience

  Person Specification

  Qualifications

  Essential

  • Qualification in Healthcare (minimum NVQ level 2)

  Desirable

  • Experience of CommunityPrimary Healthcare

  Other

  Essential

  • Subject to the provisions of the Equality Act, able to travel using own vehicle on locality business.

  Experience

  Essential

  • Previous experience in an NHS / Primary Care / Local Authority role
  • Experience of working under own direction
  • Evidence of working with IT systems including Word
  • Ability to handle sensitive information confidentially

  Desirable

  • Experience of supporting service improvement
  • Ability to self motivate, organise and prioritise workload

  Skills & Attributes

  Essential

  • Excellent written and verbal communication skills
  • Ability to use own initiative
  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively.
  • To be computer literate

  Desirable

  • System 1 experience

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  The Adam Practice

  Address

  Lifeboat Quay Medical Centre

  Lifeboat Quay

  Poole

  Dorset

  BH15 1AE

  
  

  Employer's website

  https://www.adampractice.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  The Adam Practice

  Address

  Lifeboat Quay Medical Centre

  Lifeboat Quay

  Poole

  Dorset

  BH15 1AE

  
  

  Employer's website

  https://www.adampractice.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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