NHS

Healthcare Assistant Urogynaecology, CTW


PayCompetitive
LocationWorcester/England
Employment typeOther

This job is now closed

  • Job Description

      Req#: C9365-25-0341?language=en&page=292&sort=publicationDateDesc

      Job summary

      To support professionally qualified staff in providing quality care for patients in roles, which are mainly related to direct patient care this is a generic job description, which covers the range of duties that a healthcare assistant may be required to undertake.

      Main duties of the job

      To accompany patients where clinical support is indicated

      To chaperone patients as required

      To undertake basic observations, eg TPR height and weight, BMI and reporting and recording results to qualified staff.

      To ensure that patients receive care appropriate to their needs.

      To assist in the setting up and cleaning of clinic trolleys and disposal of clinical waste.

      To respond appropriately to clinical emergencies.

      To answer telephone calls and take messages informing appropriate persons of the call.

      To assist in the transferring of patients using correct manual handling techniques and equipment as appropriate.

      To report immediately to the nurse in charge any observed change in a patients condition or any concern expressed by a patient about nursing care or medical treatment.

      Demonstrate knowledge of Health and Safety at work in order to maintain a safe environment.

      To maintain professional and personal development.

      Undertake mandatory and local training appropriate to the role.

      To act always in a manner which promotes positive working relationships and maintains the professional image of the trust.

      About us

      Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

      Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

      The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

      Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

      We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

      Our objectives are simple:

      • Best services for local people
      • Best experience of care and best outcomes for our patients
      • Best use of resources
      • Best people

      Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

      We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

      Date posted

      15 April 2025

      Pay scheme

      Agenda for change

      Band

      Band 2

      Salary

      £24,169 a year

      Contract

      Fixed term

      Duration

      6 months

      Working pattern

      Flexible working

      Reference number

      C9365-25-0341

      Job locations

      Charles Hastings Way

      Worcester

      Worcestershire

      WR5 1DD


      Job description

      Job responsibilities

      To accompany patients where clinical support is indicated

      To chaperone patients as required

      To undertake basic observations, eg TPR height and weight, BMI and reporting and recording results to qualified staff.

      To ensure that patients receive care appropriate to their needs.

      To assist in the setting up and cleaning of clinic trolleys and disposal of clinical waste.

      To respond appropriately to clinical emergencies.

      To answer telephone calls and take messages informing appropriate persons of the call.

      To assist in the transferring of patients using correct manual handling techniques and equipment as appropriate.

      To report immediately to the nurse in charge any observed change in a patients condition or any concern expressed by a patient about nursing care or medical treatment.

      Demonstrate knowledge of Health and Safety at work in order to maintain a safe environment.

      To maintain professional andpersonal development.

      Undertake mandatory and local training appropriate to the role.

      To act always in a manner which promotes positive working relationships and maintains the professional image of the trust.

      Communication and Relationships

      The Healthcare Assistants relationship with both staff and patients should be discreet, bearing in mind that all information regarding patients must be kept confidential.

      Report to the nurse in charge of department matters of concern relating to patients and the department environment.

      Answer the telephone, refer to appropriate person.

      Be aware of the need to greet visitors to the department and ascertain the reason for their visit.

      To ensure the privacy and dignity of patients at all times.

      Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment.

      To attend departmental meetings as appropriate.

      Clerical duties

      To undertake a range of clerical duties, this may involve

      Reception and telephone duties

      Basic computer skills

      Stock control and ordering

      Cleaning

      Maintain cleanliness and tidiness of the area and equipment as instructed and complete all necessary paperwork relating to this in line with trust guidelines.

      Job description

      Job responsibilities

      To accompany patients where clinical support is indicated

      To chaperone patients as required

      To undertake basic observations, eg TPR height and weight, BMI and reporting and recording results to qualified staff.

      To ensure that patients receive care appropriate to their needs.

      To assist in the setting up and cleaning of clinic trolleys and disposal of clinical waste.

      To respond appropriately to clinical emergencies.

      To answer telephone calls and take messages informing appropriate persons of the call.

      To assist in the transferring of patients using correct manual handling techniques and equipment as appropriate.

      To report immediately to the nurse in charge any observed change in a patients condition or any concern expressed by a patient about nursing care or medical treatment.

      Demonstrate knowledge of Health and Safety at work in order to maintain a safe environment.

      To maintain professional andpersonal development.

      Undertake mandatory and local training appropriate to the role.

      To act always in a manner which promotes positive working relationships and maintains the professional image of the trust.

      Communication and Relationships

      The Healthcare Assistants relationship with both staff and patients should be discreet, bearing in mind that all information regarding patients must be kept confidential.

      Report to the nurse in charge of department matters of concern relating to patients and the department environment.

      Answer the telephone, refer to appropriate person.

      Be aware of the need to greet visitors to the department and ascertain the reason for their visit.

      To ensure the privacy and dignity of patients at all times.

      Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment.

      To attend departmental meetings as appropriate.

      Clerical duties

      To undertake a range of clerical duties, this may involve

      Reception and telephone duties

      Basic computer skills

      Stock control and ordering

      Cleaning

      Maintain cleanliness and tidiness of the area and equipment as instructed and complete all necessary paperwork relating to this in line with trust guidelines.

      Person Specification

      Qualifications

      Essential

      • GCSE IN Maths and English at grade C or above or equivalent

      Desirable

      • Care certificate

      Experience

      Essential

      • Previous experience in a caring environment
      Person Specification

      Qualifications

      Essential

      • GCSE IN Maths and English at grade C or above or equivalent

      Desirable

      • Care certificate

      Experience

      Essential

      • Previous experience in a caring environment

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Worcestershire Acute Hospitals NHS Trust

      Address

      Charles Hastings Way

      Worcester

      Worcestershire

      WR5 1DD


      Employer's website

      https://www.worcsacute.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Worcestershire Acute Hospitals NHS Trust

      Address

      Charles Hastings Way

      Worcester

      Worcestershire

      WR5 1DD


      Employer's website

      https://www.worcsacute.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.