Continuum Global Solutions

Healthcare Customer Care Coordinator-Project Based (100% Remote North Carolina)


PayCompetitive
LocationRaleigh/North Carolina
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 7064
      Employer Industry: Customer Service

      Why Consider this Job Opportunity:
      - Salary up to $15 per hour
      - Opportunity for Professional Development
      - Remote Work Environment
      - Access Up To 50% Of Your Pay Immediately After Your Shift
      - Paid, Virtual Training

      What to Expect (Job Responsibilities):
      - Answer inbound calls from US customers regarding their prescription healthcare benefits
      - Provide information on insurance coverage and benefits
      - Handle prescription refills, order status updates, and tracking
      - Educate customers on online self-service options
      - Empathize and resolve customer concerns

      What is Required (Qualifications):
      - 18+ years old & high school diploma/GED
      - Minimum of 6 months customer service experience
      - Customer-focused personality
      - Full-Time schedule availability, including evenings and weekends
      - Willingness to submit a drug test and background check

      How to Stand Out (Preferred Qualifications):
      - Entry-level position with a minimum of 6 months customer service experience

      #CustomerService #RemoteWork #ProfessionalDevelopment #PaidTraining #HealthcareExperience

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Continuum Global Solutions is a leading customer care provider for companies worldwide. Our customers rely on our peoples’ experience to deliver superior service across multiple contact channels.