Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $18.00 per hour
- Genuine work/life balance with a predictable schedule
- Paid training period provided
- Comprehensive benefits package including Medical, Dental, Life, Vision, HSA, and 401K
- Opportunity to work 100% remotely
- Chance to make a positive impact on member satisfaction and engagement

What to Expect (Job Responsibilities):
- Manage inbound and outbound calls, responding to member and provider inquiries with professionalism and accuracy
- Review, verify, and process membership applications efficiently
- Maintain and update member information in CRM systems, ensuring data integrity
- Perform regular audits of member data to ensure compliance with client standards
- Collaborate with other teams to resolve issues and enhance service delivery

What is Required (Qualifications):
- High school diploma or equivalent
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience with CRM systems or membership databases
- Strong typing and data entry skills
- Excellent verbal and written communication skills

How to Stand Out (Preferred Qualifications):
- Proven track record of effectively managing multiple tasks and priorities in a busy work environment
- Strong analytical capabilities with a focus on identifying issues and implementing solutions quickly
- A passion for delivering exceptional service to clients and their members

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