Employer Industry: Digital Business Services

Why consider this job opportunity:
- Competitive wages with full benefits including medical, dental, vision, and 401k
- Paid training to enhance your skills and career development
- Paid time off for work-life balance
- Employee wellness and engagement programs to support your well-being
- Opportunity for career advancement in a supportive and dynamic environment
- Work remotely within the state of North Carolina

What to Expect (Job Responsibilities):
- Field customer inquiries through inbound calls from medical professionals, utilizing medical terminology
- Respond to customer inquiries with excellent customer service and active listening
- Handle confidential customer information sensitively and professionally
- Aim to resolve issues on the first call by being proactive and resourceful
- Document and maintain accurate records of all interactions with customers

What is Required (Qualifications):
- Minimum of 6 months of customer service experience preferred
- Must be over 18 years of age
- High School Diploma or GED required
- Ability to type at least 25 words per minute
- Proven oral and written communication skills with logical problem-solving abilities

How to Stand Out (Preferred Qualifications):
- Experience working in a virtual team environment
- Comfort with desktop computer systems and navigating Windows operating systems
- Strong organization and work prioritization skills

#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #EmployeeWellbeing

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."