Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $22.00 per hour
- Flexible work-from-home opportunity
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Comprehensive training provided to stay current with industry changes

What to Expect (Job Responsibilities):
- Perform eligibility and benefit verification for healthcare claims
- Ensure accurate and timely processing of claims
- Communicate with healthcare providers to obtain necessary information
- Resolve discrepancies and issues related to eligibility and benefits
- Document all activities and communications accurately

What is Required (Qualifications):
- High School Diploma or equivalent
- At least 1 year of direct experience in customer service or healthcare
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Proficiency in healthcare software and tools such as Epic and similar

How to Stand Out (Preferred Qualifications):
- Up to 3 years of experience in healthcare customer service
- Basic understanding of healthcare policies and procedures
- Willingness to learn and adapt to new processes and technologies
- Proactive approach to identifying and resolving issues
- Strong work ethic and dedication to achieving goals

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