Employer Industry: Financial and Employee Business Services

Why Consider this Job Opportunity:
- Salary up to $60,000
- Opportunity for career advancement and growth within the organization
- Comprehensive medical and dental insurance
- Retirement savings and life insurance
- Certification incentives and education assistance

What to Expect (Job Responsibilities):
- Engage customers via phone or email for user support calls
- Open and dispatch tickets to technicians
- Troubleshoot and address first level support tickets
- Follow up on dispatched tickets for resolutions
- Maintain relevant certifications as needed

What is Required (Qualifications):
- High School Diploma or GED equivalent required
- Proficient use of applicable technology
- Ability to follow technical instructions and guidelines
- Able to work in a team environment
- Demonstrated ability to communicate verbally and in writing

How to Stand Out (Preferred Qualifications):
- Previous MSP experience
- Experience with Microsoft 365 and Active Directory
- Strong organization and customer service skills

#FinancialServices #EmployeeBusiness #CareerGrowth #CompetitivePay #RemoteWork

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.