Employer Industry: Early Childhood Education Support Services

Why consider this job opportunity:
- Salary up to $54,885
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment focused on continuous quality improvement
- Chance to make a positive impact on early childhood education and support educators and families
- Flexibility to work remotely with a high-speed internet connection

What to Expect (Job Responsibilities):
- Provide high-quality, responsive support using relationship-based coaching strategies to promote continuous quality improvement
- Respond to inbound calls, chat, and email inquiries regarding state online systems
- Identify and resolve issues related to early childhood education resources and services
- Connect families and educators to appropriate support resources and services
- Participate in assigned meetings, events, and training as required

What is Required (Qualifications):
- High school diploma, GED, or equivalent required
- Minimum of three (3) years of previous work in early childhood education or a related field
- Bilingual in English and Spanish with both written and verbal skills
- Physical exam and background checks are required for this position
- Must have a valid driver's license and/or reliable transportation

How to Stand Out (Preferred Qualifications):
- Child Development Associate (CDA) credential or equivalent
- Experience working in a Customer Relationship Management (CRM) System, such as Salesforce
- Knowledge of Indiana childcare provider and family resources and systems, such as the Child Care Development Fund (CCDF) and licensing regulations

#EarlyChildhoodEducation #CustomerSupport #CareerOpportunity #RemoteWork #QualityImprovement

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