Employer Industry: Higher Education

Why Consider this Job Opportunity:
- Salary up to $44,000
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on students, faculty, and staff
- Work closely with advanced technology systems
- Regular business hours with occasional Saturday support

What to Expect (Job Responsibilities):
- Provide first level Help Desk support for the Office of Information Systems
- Troubleshoot Mac and PC computers, operating systems, and applications
- Setup and support mobile devices, iOS, and Android
- Enter trouble tickets into the Help Desk ticketing system
- Monitor system logs for errors and escalate error conditions as needed

What is Required (Qualifications):
- Knowledge of LAN, WAN, and wireless configuration, including TCP/IP protocols
- Ability to troubleshoot various operating systems and applications
- Effective communication skills at a technical and end-user level
- A+ Certification or equivalent
- Ability to work independently or as part of a team

How to Stand Out (Preferred Qualifications):
- Previous experience in an IT support role

#HigherEducation #InformationTechnology #CareerGrowth #TechnologySupport #HelpDesk

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