Employer Industry: Information Technology Services

Why consider this job opportunity:
- Competitive salary with direct hire potential
- Opportunity for career advancement and growth within the organization
- Engaging work environment in a fast-paced setting
- Hands-on experience with diverse IT challenges
- Supportive employer committed to excellent customer service
- Opportunity to work onsite in a collaborative team atmosphere

What to Expect (Job Responsibilities):
- Provide IT support for Microsoft business applications, hardware, and networking issues
- Troubleshoot and resolve connectivity, firewall, switch, and backup system issues
- Manage user accounts and settings in Active Directory and O365
- Support VoIP systems, VPNs, and Remote Desktop Services
- Monitor and respond to system alerts and service tickets

What is Required (Qualifications):
- Hands-on experience with PC, server, and network troubleshooting
- Strong problem-solving skills with the ability to multitask and prioritize
- Familiarity with security best practices and IT support tools
- Excellent communication and customer service skills
- Prior help desk experience in a small to mid-sized business environment

How to Stand Out (Preferred Qualifications):
- Eagerness to learn and adapt to new technologies
- Proactive approach to delivering IT support
- Experience participating in an on-call support schedule

#InformationTechnology #HelpDesk #ITSupport #CareerOpportunity #CustomerService

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.