University of Wisconsin-Madison - Student jobs
Helpdesk Support Specialist Student Help
PayCompetitive
LocationMadison/Wisconsin
Employment typeOther
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Job Description
- Req#: 508623
Employer Industry: Clean Energy Research
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Flexible schedule with a minimum of 10 hours and a maximum of 20 hours per week
- Opportunity to gain hands-on experience in a leading clean energy research environment
- Collaborative work setting with access to a diverse team of scientists and staff
- Commitment to diversity and inclusion within the workplace
What to Expect (Job Responsibilities):
- Provide first-line user support in computer matters for staff in both on and off-campus positions
- Establish and maintain effective professional relationships with faculty, staff, scientists, and students
- Assist in installing and configuring computer hardware and software
- Address and resolve technical issues with Windows and Mac user desktops or laptops
- Document and communicate support interactions effectively
What is Required (Qualifications):
- Exceptional customer service attitude
- Attention to detail and strong organizational skills
- Fluent in English with excellent documentation and communication skills
- Experience with support for Windows and Mac user desktops or laptops
- Knowledge of installing and configuring computer hardware and software
How to Stand Out (Preferred Qualifications):
- Previous experience in a helpdesk support role
- Familiarity with clean energy research or related fields
- Strong problem-solving skills and ability to work independently
#CleanEnergy #HelpdeskSupport #StudentOpportunity #DiversityAndInclusion #TechnicalSupport
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The University of Wisconsin is a top-ranked research institution located in Madison, Wisconsin, providing exceptional education opportunities to undergraduates, graduate and professional students.