Job Description

Position: HIM Specialist

Posting ID#: 2024- 37551

Department: Health Records

Status: Permanent Full time

Job Grade: PG 07( $32.53hr -$40.62hr) Site: Credit Valley Hospital

Posted: May 15,2024

Internal Deadline: May 31,2024

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

Our Values: Compassion, Excellence, Courage

Our Goals: Quality, Access, Sustainability

Our Enablers: People, Education, Innovation, Research

At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality, and patient safety we would like you to join our Better Together team!

JOB PURPOSE AND SUMMARY

Reporting to the Manager, Health Records in the Clinical Systems and Informatics division, the successful candidate will provide support for transcription services, report distribution and chart correction.

The successful candidate will be responsible for:

• Providing dictation access, orientation, training, and support to the clinicians for Traditional and Fluency Direct-frontend dictations
• Conducting ongoing quantitative and qualitative reviews
• Maintaining dictation system provider dictionary
• Troubleshooting and resolving report distribution and routing issues
• Reviewing, analyzing and processing dictated reports in the Fluency hold queue
• Managing report distribution process, including monitoring, identifying, resolving & reporting any issues pertaining to Hospital Report Manager (HRM), FaxCore and Results routing error queue within Epic
• Providing first level support for issues related to hospital reports received in error, address and triage accordingly
• Monitor and support Transcription/Dictation
• Responsible for maintaining the Epic ‘provider dictionary’, performing duplicate patient record merges in Epic and EMP I and related adjustments to mitigate risk to patient care
• system, liaise with vendors and IS for system related issues and troubleshooting
• Monitor, review and address chart correction cases
• Other duties as required

Qualifications

• Graduate from approved Health Information Management Program
• Certification with the Canadian College of Health Information Management (CCHIM) and be an active member in good standing with CHIMA
• University degree from an approved HIM program an asset
• Strong understanding of Health Information Management Fundamentals is essential
• Knowledge of registration data and data quality of the health record
• Understanding of data flows and interfaces

Experience

• Minimum of 5 years of Health Records experience
• Experience working in a health care environment

Skills and Abilities

• Self-motivated team player who can work independently
• Excellent interpersonal, decision making, problem solving and analytical skills
• Good verbal and written communication skills
• Organizational and change management skills
• Proficient computer skills; Microsoft Office, Epic, ChartMaxx, Meditech and Fluency for Transcription
• Demonstrated effective organizational skills with the ability to prioritize workload to meet deadlines

Position Location and Travel:

• While this role is typically located at our Credit Valley Hospital site and is hybrid, in person and remote. Travel to all THP sites may be required at different times.

Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca

Notes to applicants:

Trillium Health Partners is committed to addressing racism and discrimination and reducing

inequities in the health system. We value inclusion and diversity and recognize that our

organizational culture needs to be equitable to contribute to better outcomes for the

community and to achieve ‘A new Kind of Health Care for a Healthier Community’.

Recognizing this mission could not be realized without also assessing and investing in our

internal practices, culture and processes. We are building an organization where everyone at

THP feels they belong, their voice matters, and contributes to our collective success. We commit

to making systemic fairness a reality for all and are working to ensure that the community we

serve is reflected at all levels, and in all professions at THP.

We encourage applicants from members of groups that have been marginalized on any grounds

enumerated under the Ontario Human Rights Code based on race, gender identity or

expression, sex, sexual orientation, disability, political belief, religion, marital or family status,

age, and/or status as a First Nations, Métis or Inuk/Inuit person.

If you do not see yourself fully reflected in every job requirement listed on this posting, we still

encourage you to reach out and apply. Research has shown candidates from underrepresented

groups often only apply when they feel 100% qualified.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.

As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act.

We thank all those who apply but only those selected for further consideration will be contacted.