Employer Industry: Firearms and Self-Defense Services

Why consider this job opportunity:
- Starting salary up to $20.00/hour, based on experience
- Eligible for monthly incentives and annual company bonuses
- 23 days of personal time off, 8 company holidays, plus a paid day of volunteer service annually
- Flexible workplace options: Headquarters, remote work-from-home, and hybrid schedules available
- Comprehensive insurance coverage options including medical, dental, vision, and more
- Complimentary USCCA Elite Membership and store discounts

What to Expect (Job Responsibilities):
- Field customer, member, and prospect inquiries through digital and voice platforms to troubleshoot and resolve issues
- Provide knowledgeable and respectful responses to customer inquiries without relying on scripts
- Deepen and retain member relationships through engaging conversations and follow-ups
- Sell new memberships and USCCA products that align with customer needs
- Meet or exceed established targets for sales, retention, and customer satisfaction

What is Required (Qualifications):
- High School diploma or equivalent required; Associate’s degree or higher preferred
- Prior work experience in a customer service or sales role, preferably in an omni-channel environment
- Ability to pass and maintain a Producer Property and Casualty License; paid training provided
- Strong interpersonal skills with excellent written and verbal communication abilities
- Computer fluency and working knowledge of software applications and advanced internet functions

How to Stand Out (Preferred Qualifications):
- Familiarity with self-defense knowledge and firearms is preferred, but not necessary
- Experience in fielding customer concerns in a multi-channel environment

#Firearms #CustomerService #Sales #CareerOpportunity #RemoteWork

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