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Hiring for February 2025 - Contact Center Service & Sales Advisor - Remote, Hybrid, & HQ Options
Pay$19.27 - $20.00 / hour
LocationWest Bend/Wisconsin
Employment typeFull-Time
This job is now closed
Job Description
- Req#: CONTA001720
Employer Industry: Firearms and Self-Defense Advocacy
Why consider this job opportunity:
- Starting salary up to $20.00/hour, based on experience
- Eligible for monthly incentives and annual company bonuses
- 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
- Workplace flexibility with options for remote work and hybrid schedules
- Robust insurance coverage options, including Medical, Dental, Vision, and more
- Complimentary membership and discounts for USCCA products
What to Expect (Job Responsibilities):
- Field customer, member, and prospect contacts through digital and voice platforms to troubleshoot and resolve issues
- Respond to customer inquiries with knowledgeable and respectful answers
- Deepen and retain member relationships through engaging conversations
- Sell new memberships and USCCA products that meet customer needs
- Meet or exceed established targets for sales and customer satisfaction
What is Required (Qualifications):
- High School diploma or equivalent required; Associate's degree or higher preferred
- Prior experience in customer service or sales roles, especially in an omni-channel environment
- Required to pass and maintain Producer Property and Casualty License; paid training provided
- Excellent interpersonal skills and strong written and verbal communication abilities
- Computer fluency with a working knowledge of software applications and internet functions
How to Stand Out (Preferred Qualifications):
- Self-defense knowledge and training; familiarity with firearms is preferred but not necessary
- Demonstrates the Core Values of the employer
#Firearms #CustomerService #CareerOpportunity #FlexibleWork #TrainingProvided
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