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Hiring for February 2025 - Contact Center Service & Sales Advisor - Remote, Hybrid, & HQ Options


Pay$19.27 - $20.00 / hour
LocationWest Bend/Wisconsin
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: CONTA001720
      Employer Industry: Firearms and Self-Defense Advocacy

      Why consider this job opportunity:
      - Starting salary up to $20.00/hour, based on experience
      - Eligible for monthly incentives and annual company bonuses
      - 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
      - Workplace flexibility with options for remote work and hybrid schedules
      - Robust insurance coverage options, including Medical, Dental, Vision, and more
      - Complimentary membership and discounts for USCCA products

      What to Expect (Job Responsibilities):
      - Field customer, member, and prospect contacts through digital and voice platforms to troubleshoot and resolve issues
      - Respond to customer inquiries with knowledgeable and respectful answers
      - Deepen and retain member relationships through engaging conversations
      - Sell new memberships and USCCA products that meet customer needs
      - Meet or exceed established targets for sales and customer satisfaction

      What is Required (Qualifications):
      - High School diploma or equivalent required; Associate's degree or higher preferred
      - Prior experience in customer service or sales roles, especially in an omni-channel environment
      - Required to pass and maintain Producer Property and Casualty License; paid training provided
      - Excellent interpersonal skills and strong written and verbal communication abilities
      - Computer fluency with a working knowledge of software applications and internet functions

      How to Stand Out (Preferred Qualifications):
      - Self-defense knowledge and training; familiarity with firearms is preferred but not necessary
      - Demonstrates the Core Values of the employer

      #Firearms #CustomerService #CareerOpportunity #FlexibleWork #TrainingProvided

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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