Employer Industry: Firearms and Personal Defense

Why consider this job opportunity:
- Starting hourly wage of $22.00 per hour plus incentives
- 23 days of personal time off, 8 company holidays, and a paid day of volunteer service annually
- Workplace flexibility with options for headquarters, remote work-from-home, and hybrid arrangements
- $500 annually for personal protection, fitness, and home office reimbursement
- Robust insurance coverage options, including medical, dental, vision, life, and pet insurance
- Complimentary USCCA Elite Membership and store discounts

What to Expect (Job Responsibilities):
- Develop and implement customer retention strategies to increase loyalty and retain business
- Prevent cancellation of services by offering alternative solutions during inbound calls
- Communicate clearly, confidently, and professionally on the phone
- Deepen member relationships through needs assessment and follow-up
- Coach, mentor, and train other team members as needed

What is Required (Qualifications):
- High school diploma or equivalent required
- Minimum of 1 year of retention-specific sales experience preferred
- Must pass and maintain Producer Property and Casualty License; paid training is provided
- Excellent communication skills with the ability to establish rapport quickly
- Strong conflict resolution skills and ability to remain calm in stressful situations

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service or sales role
- Demonstrated ability to balance multiple priorities effectively
- Familiarity with firearms or personal defense concepts
- Experience working in a fast-paced environment
- Proven track record of successful customer retention strategies

#FirearmsIndustry #CustomerRetention #CareerGrowth #WorkLifeBalance #InsuranceBenefits

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