HIV Community Liaison

CLASSIFICATION/STATUS: Full-time, Exempt, Grant Funded

Immediate Supervisor: Practice Transformation Director

Supervisory Responsibilities:

Salary: $47,840/year (pay rate set by grant specifications)

WHO YOU ARE:

YOUR ROLE & IMPACT

The mission of Charles River Community Health (CRCH) is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. This position will be responsible for participating in and/or leading key programmatic activities such as implementing program strategies, evaluating program outcomes, and ensuring full integration of the HIV Prevention Program activities at CRCH. This position will assist with developing strategies with community partners to identify outreach and education strategies in the community. Additionally, the HIV Community Liaison will work with the provider champion and Chief Clinical Officer to ensure team members are trained and facilitate ongoing education.

YOUR RESPONSIBILITIES

• Assist HIV Prevention Coordinator in efforts to increase HIV screenings rates, and linking patients with HIV to care within a timely manner by solidifying relationship with providers and the care teams

• Attend initial and continuing education training programs

• Provide informal counseling to newly diagnosed patients, or patients beginning a new therapeutic regimen

• Support linkage to and retention in care by re-engaging patients lost to follow-up

• Perform home visits for patients, providing emotional, informational, and tangible support

• Make follow-up calls to patients that have an existing diagnosis of HIV, and ensure their care plans are being met

• Like patients to community resources that need additional support for identified social drivers of health

• Assist HIV Prevention Coordinator with facilitating trainings for providers and all other staff on HIV program

• Integrate into care team meetings; communicate any findings between departments and support improvement initiatives

• Support retention n care and reduce barriers by collaborating with medical, behavioral health, and social services providers

• Participate in HIV multidisciplinary taskforce with regular monthly meetings

• Actively support providers and clinical staff in navigating newly diagnosed patients with HIV, or those that are new to case with existing diagnosis

• Coordinates related HIV program PDSA cycles across all service lines within the organization

• Organize and maintain appropriate community resources and partnerships for the HIV program

• Facilitate community-based and program referrals for vulnerable populations needing additional connection to services

• Document care activities in the patient medical record

• Track and follow-up on referrals in regards to program deliverables

YOUR QUALIFICATIONS, COMPETENCIES, TRAITS

• Bachelor’s degree in public health, health administration, or related field preferred

• 3+ years of experience in public health or community health

• Experience in infectious disease preferred

• Microsoft Office experience required

WHO WE ARE AND WHAT WE DO

Charles River Community Health’s mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them.

CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, and 90% of those served are low income, while over 70% need services in a language other than English.

We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community.

We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial and other barriers to care, and eliminating health care disparities for our patients. We also advocate for the needs of our patients, the community, and public health causes.

OUR PROMISE

If you are passionate about providing access to quality and compassionate care to the underserved, you will find your career rewarding and impactful. As HIV Community Liaison, you will lead a dynamic and fast-paced team with a shared vision to break down barriers in delivering healthcare excellence!

OUR BENEFITS & PERKS

Medical & Dental Insurance

Short & Long-term Disability Insurance

Generous Paid Time Off

Flexible Spending Account

Employee Assistance Program

Tickets at Work

Health Reimbursement Arrangement

Travel Reimbursement

Professional Development Opportunities

Solid track record of developing and promoting employees internally

Charles River Community Health is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, CRCH will better serve our local communities and continue to provide quality patient care and services. CRCH is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, CRCH prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace