Employer Industry: Non-Profit Sector

Why consider this job opportunity:
- Starting pay of $14-15/hour with opportunities for increases
- Opportunities for advancement based on performance
- Work from the comfort of your home with a flexible schedule
- Supportive team environment
- Chance to make a positive impact by supporting non-profit organizations

What to Expect (Job Responsibilities):
- Handle inbound and outbound calls to process donations for various non-profit organizations
- Provide excellent customer service to donors, addressing their questions and concerns
- Accurately enter donor information into the database
- Follow up with donors as needed to ensure satisfaction
- Meet and exceed performance metrics to qualify for advancement opportunities

What is Required (Qualifications):
- High school diploma or equivalent
- Strong verbal communication skills
- Reliable internet connection and a quiet workspace
- Basic computer skills, including proficiency with Microsoft Office
- Ability to work flexible hours, including evenings and weekends

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role, particularly in a non-profit or call center environment
- Familiarity with donation processing systems or CRM tools
- Previous experience in a remote work setting

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