The Wisconsin Union, often referred to as "the heart and soul" of the University of Wisconsin-Madison, has enhanced the lives of members and visitors since it was founded in 1907. Since 1928, when the doors to Memorial Union opened, the Wisconsin Union has served as the living room of the UW-Madison campus. The Union connects students, faculty, staff, members and visitors through shared cultural, social and recreational events and experiences.

• Anticipated Schedule

  Availability during both the spring semester and summer is required. Candidates not available to work during the summer will not be considered. Front desk hours are from 7:00 AM to 11:00 PM; shifts will vary. Weekend availability is essential

• Minimum Hour Expectation

  10 Hours per week during the Spring Semester 20+ During Summer (May 12 - August 31) Hotel Closed May 25 and 26 Hotel Closed July 3 - 5

• Unit Hours

  Open 24 Hours

• Accurately record/enter room and parking reservations, reservation lists, e-mail reservations, changes, and cancellations as received
• Answer phones, take messages and transfer calls
• Email, mail, or fax confirmations as received and folios as needed
• Record accurate billing information on reservations as received. Make contacts for additional information as needed
• Manage return of lost and found items
• Organize and monitor items stored at the front desk
• Keep front desk offices neat, clean, and organized
• Perform additional duties as assigned within deadlines set by supervisor or manager

• Required Skills and Qualifications
• Outstanding customer service
• Friendly positive attitude
• Training is provided
• Student Status: Employment is contingent upon the successful completion of a criminal background checkTo be eligible for the Wisconsin Union positions, you must be currently enrolled in a college, university, or highschool (at least 16). It is not permissible to hire a person as a student hourly employee if they are taking credits merely to be eligible for student hourly employment. Review UW Policy 5003- Student Hourly Employment for more information. If school is in break period (summer, spring, winter), applicants must intend to enroll in courses the following semester. If you have any questions, please email hr@union.wisc.edu.

Please go to the Union Job Site https://union.studentjobs.wisc.edu/ to apply for this job. NOTE: This job is subject to being removed early.