Who we are

Selinau2019s mission is to build a global movement where people live, travel, work and explore unique local experiences while forging meaningful connections. Built with the digital nomad in mind, Selina is disrupting the hospitality industry with a design, tech and socially-centric approach to boutique hotel and co-working experiences that enable travelers to seamlessly live and work abroad.

About the Role

The Operations Manager is the number one leader and final decision maker at the location level. At its core, the main function of this role is to manage and oversee every last detail of the location operations;u00A0 leading all managers and staff to ensure the location is functioning optimally while achieving all financial and experiential goals..u00A0

What you will be doing

Productu00A0

• Supervise the functioning of all product areas of the location (Front of the House, Back of the House, F&B, Kitchen, CoWork, Experience) optimizing all opportunitiesu00A0
• Connect with the Country and Global Product leads to ensure proper functioning of products in the location.u00A0
• Ensure location is properly stocked with all the necessary supplies and equipment.u00A0

u00A0

Finance & Accountingu00A0

• Manage the locationu2019s P&L and reporting ensuring that all revenue, costs and data is consistent across all channelsu00A0
• Ensure proper accounting recording and compliance with local accounting legalitiesu00A0
• Controls and systems for accounting on site are followed at all times and are in line with Selina guidelinesu00A0

u00A0

Complianceu00A0

• Ensure compliance with all location-applicable laws and practices and report all issues that arise or may cause a disruption to the businessu00A0

u00A0

Human Resourcesu00A0

• Act as direct manager for all the location Managersu00A0
• Lead and support the recruitment and selection process for open positions at the location.u00A0
• Create and manage the staffing plan for the location.u00A0
• Ensure that staffing has a low impact to P&L whilst maintaining high levels of service and experience.u00A0
• Be the locationu2019s main POC for training needs assessment and delivery of training.u00A0
• Revise and manage the locationu2019s payroll, benefits and incentive plans. Supervise the implementation of environmental health and safety plan at the locationu00A0

u00A0

Revenue Managementu00A0

• Meet and exceed the locationu2019s revenue goalsu00A0

u00A0

Salesu00A0

• Establish and manage the sales strategy for the locationu00A0

u00A0

Marketingu00A0

• Generate local partnerships to promote the Selina Brandu00A0
• Create and manage the locationu2019s marketing plan following brand guidelinesu00A0
• Ensure proper use of the brand guidelinesu00A0

u00A0

Experienceu00A0

• Support and manage an environment to provide a positive experience in all the Selina Communities (guests/visitors, employees & community).u00A0
• Ensure proper implementation of the experience/programming designed for the locationu00A0
• Be present at the location to support team members in providing a great experience.

u00A0

What you need for the role

• 2+ years experience as hotel general manager or operations manager.u00A0
• Strong multitasking and time management skills
• Sound financial management skills
• Excellent communication skills
• Experience working in multicultural environments (preferred)
• Sound understanding of processes and operational efficiency
• Strong people management and negotiation skills
• Solid abilities for reporting and analyzing information for
  decision making

u00A0

What can you expect

• Competitive salaryu00A0
• Performance bonusu00A0
• No dress codeu00A0u00A0
• Multiple online training opportunitiesu00A0
• Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring
• Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
• Have your birthday off
• Amazing referral program with cash and global holiday packages; we know you hang out with other great people
• Extra country-specific benefits; we can tell you more during the application process