Housekeeping Manager

St. George’s University invites applicants
for the position of
Housekeeping Manager

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About SGU: St. George’s University is a leading is a premiere higher education institution that grants degrees in medicine, veterinary medicine, as well as other degrees. We are seeking a motivated and experienced Housekeeping Manager to join our team and ensure that all our facilities are impeccably maintained.

Job Summary: The Housekeeping Manager will oversee all housekeeping operations, ensuring a clean, safe, and welcoming environment for students, faculty, and staff. This role involves managing a team of housekeeping staff, coordinating with other departments, and maintaining high standards of cleanliness and customer service.

The Housekeeping Manager will also work closely with managers/HODs, including Supervisors within all departments, Residents Assistants and students and the various external agencies doing business with the Housekeeping Department, including, providers of supplies, agents and products.

Benefits include:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.

JOB DESCRIPTION

Key Responsibilities:

• Supervise and lead the housekeeping team, including hiring, training, scheduling, and performance management.
• Develop and implement housekeeping policies and procedures to ensure high standards of cleanliness and safety.
• Conduct regular inspections of dormitory rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance standards are met.
• Manage inventory and ordering of cleaning supplies, and equipment.
• Coordinate with other departments to ensure seamless operations and address any housekeeping-related issues.
• Handle complaints and requests promptly and professionally.
• Monitor and control housekeeping budgets, including labour costs and supply expenses.
• Ensure compliance with health and safety regulations and company policies.
• Maintain accurate records of housekeeping activities, including cleaning schedules, maintenance requests, and inventory levels.
• Foster a positive and productive work environment, promoting teamwork and employee development.

Knowledge, Skills & Abilities

• Strong leadership and team management skills.
• Excellent organizational and time management abilities.
• Attention to detail and a commitment to maintaining high standards of cleanliness.
• Effective communication and interpersonal skills.
• Ability to handle complaints and resolve issues professionally.
• Knowledge of health and safety regulations and best practices.
• Proficiency in using housekeeping management software and tools.
  

Work Environment/ Physical Demands

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
• The ability to maintain good concentration while dealing with interruptions.
• The ability to move around to various campus locations will be required.

Hours and Travel

• Some flexibility in hours is allowed, but the employee must be available during the core work hours of 10:00am and 3:00pm and must work 40 hours each week.
• Limited travel may be expected in this role.

Qualifications

• Bachelor’s degree in hospitality or Facilities Management or Business Administration.
• Minimum of 5 years experience in management or related field preferred
• Proven experience as a Housekeeping Manager or similar role in the hospitality industry.

Special note to applicants: · Review of applicants will be ongoing until a suitable candidate is identified.

We Are

· Student Centric: We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe, vibrant and welcoming environment.

· A Global Community: We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do.

· Accountable: We take responsibility for our actions by being responsive, resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards.

· Collaborative: We support and empower one another through open communications, cooperation, sharing knowledge and taking time to always listen and show we care.

· Committed to Excellence: We take pride in our ongoing pursuit for continuous improvement through creativity, rigor and best practices to produce meaningful outcomes.

St. George's University is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, veteran status or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.