Employer Industry: eCommerce/Technology

Why consider this job opportunity:
- Compensation up to $21/hr
- Opportunity for career extension/conversion
- 100% remote work within the U.S.
- 4-week training program provided
- Chance to support and interact with employees globally
- Fast-paced environment with room for continuous improvement

What to Expect (Job Responsibilities):
- Resolve inquiries via phone, chats, and emails from employees
- Own and resolve employee contacts with problem-solving skills
- Utilize available documentation and escalate when necessary
- Build customer trust through personalized conversations
- Collaborate with partner teams to update and improve policies

What is Required (Qualifications):
- 2-3+ years working in a call center environment
- Willingness to work in a 24*7 support process
- Strong attention to detail and interpersonal skills
- Proficient in MS Excel, Word, and email writing
- Ability to manage confidential and sensitive information

How to Stand Out (Preferred Qualifications):
- Experience in HR/HR shared services
- Knowledge of US federal and state laws
- Bachelor's degree in Human Resources, Business Administration, or related field

#RemoteWork #HRSupport #CareerGrowth #CustomerService #TechIndustry

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