Here at Human Resources in JPMorgan Chase & Co., our “customers” are our employees, managers, candidates, and retirees, and our products are the “customer experience” we provide. We strive for customer obsession, and data and analytics are integral to our products and customer experience.

We are HR Data and Analytics, a centralized global team responsible for all aspects of workforce data strategy, analytics and reporting, data governance, and the development of artificial intelligence and machine learning (AI/ML) based solutions. We have a vision to help make individuals, teams, and businesses at JPMC among the most engaged and productive in the world. Our mission is to create workforce insights that allow leaders to make evidence-based people decisions that help drive measurable business outcomes.

If you are passionate about the concept of customer-obsessed HR, possess quantitative skills and business acumen, eager to explore and develop new tools and analysis methods in the context of HR, and work well in a team, we want to hear from you!

As a VP – HR Insights & Product Delivery, you are not only strong in both quantitative skills and business acumen, but also a great collaborator with your team members and internal clients. You translate abstract business asks to analysis tasks or agenda, conduct analysis, and communicate results with relevant parties. You are a valuable contributor to our intellectual capital – Accumulate institutional knowledge about our workforce, explore and develop different tools and analysis methods in the context of HR, and create relevant templates or automation process to drive synergy across HR analytics work. Last but not least, you embrace a mentoring mentality in developing junior team members through collaboration in project/product work.

Job Responsibilities

• Conduct analysis based on past and current HR or business data, with the primary goal of answering business questions and supporting HR in making evidence-based decisions
• Collaborate with a cross-functional team to deliver analysis results
• Communicate analysis results with relevant team members and internal clients
• Create and document institutional knowledge about our workforce, and share such knowledge with relevant team members and stakeholders
• Explore new tools, technology, and analysis methods for projects, analysis, or products
• Develop new ideas for projects based on observations in existing book of work and data asset

Required qualifications, capabilities and skills

• Bachelors with 7+ years’ experience in a related data discipline (e.g., Economics, Business, IO Psychology, Statistics, Business Analytics, or relevant fields), and/or 3+ years at a top management consulting firm with a Master’s degree (or equivalent in industry)
• Domain knowledge in Human Resources analytics, recruitment, compensation, labor market research, or in thefinancial services industry
• Hands-on experience in at least two of the following:
  • Advanced excel skills (e.g., VLOOKUP, INDEX MATCH, advanced conditional formatting, Analysis ToolPak, macros/VBA)
  • Use data visualization tools (e.g., Tableau, PowerBI, Qlik) for data exploration and analysis
  • Statistical software or coding languages (e.g., R, SAS, SPSS, Python)
  • Statistical or quantitative analysis (e.g., hypothesis testing, multiple regression, multivariate analysis)
  • Use data wrangling tools (e.g., SQL, Alteryx) to prepare data for analysis.
• Versatile in learning and picking up different software, tools, methodology, or coding languages
• Relevant experience in consulting, client engagement, or project execution with demonstrated experience in data & analytics topics

Preferred qualifications, capabilities and skills

• Experience in strategy consulting, specifically in data- and analytics-related fields
• Ability to articulate complex issues in easy to understand ways
• Pragmatic problem solving across multiple types of issues in project work
• Willingness to learn new areas of focus - especially support functions
• Comfortable with ambiguity
• Project management experience