Function as the critical administrative HR support, business operations consultant, and HR point of contact for a targeted audience. Partners primarily with HR leadership and restaurant operations personnel from TM to GM. This position works with HR, team members, and management to support and promote the company’s mission, values, and culture. Reporting to the HR (Senior) Director, the Human Resource Generalist will run the daily functions of the Human Resources (HR) department, including enforcing company policies and practices.

This position sits within our Field HR team and supports restaurant/bar team members and leadership with some travel visiting multiple locations.

Responsibilities

• Manage all aspects of the employee lifecycle and job changes as assigned.
• Anticipate, analyze, and communicate critical metric reports to the operations, government agencies, and external vendors.
• Promptly and accurately respond to relative audit requests.
• Manage the compiling and maintenance of HR records.
• Partner with Payroll on the accuracy of team member pay, including promotions, rate changes, severance, etc.
• Lead and facilitate critical administrative process improvement efforts contributing to a world-class HR organization.
• Support the HRBP team with Talent processes, including Talent Review, goal follow-up, and performance appraisals.
• Apply knowledge of HR concepts, procedures, policies, laws, and best practices to provide quality HR support to team members at all levels.
• Implements new hire orientation (as appropriate based on the needs of the business).
• Performs routine tasks required to administer and execute human resource programs, including but not limited to disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, and morale.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations and recommended best practices; reviews policies and procedures to maintain compliance.
• Participate and/or lead in a team member, shift manager, or assist manager-employee escalation investigations as appropriate.
• Performs other duties as assigned.

Required Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.