Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- Competitive salary up to [highest pay]
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on employee support and compliance with leave of absence programs
- Excellent benefits package, including health insurance and retirement plans
- Flexible remote work opportunity

What to Expect (Job Responsibilities):
- Provide customer service support and meet the day-to-day Leave of Absence administrative needs of employees
- Demonstrate current knowledge of policies, guidelines, and employment laws across multiple states, regions, and functions
- Analyze workers' compensation claims using a weekly report from the vendor
- Ensure that employee leave status is reflected accurately in Quest systems throughout the life of a leave
- Resolve issues and perform key processes as dictated by the established HRSC Service Level Agreements

What is Required (Qualifications):
- Associates Degree or equivalent experience preferred
- 2 years of previous experience working with leave administration
- Understanding of applicable state and federal regulations associated with Short Term Disability, Family Medical Leave Act (FMLA), leave as an accommodation under the Americans with Disabilities Act (ADA), Personal Leave of Absence, or Workers' Compensation and/or other state leave and disability programs
- Detail-oriented and highly organized
- Excellent written and verbal communication skills

How to Stand Out (Preferred Qualifications):
- Familiarity with HR systems, such as HRIS, HR Reporting, Case Management, etc.
- Proficiency with Microsoft Office products, especially Excel
- Ability to prioritize, problem solve and apply critical thinking skills
- Excellent collaboration, teamwork, and interpersonal skills
- Fluency in English, bilingual a plus

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