Employer Industry: Video Commerce

Why consider this job opportunity:
- Starting pay rate of $15.00/hour with automatic increases every 6 months for 2 years
- Monthly Pay for Performance incentive for eligible team members
- Opportunities for advancement across the Qurate network
- Work in a virtual environment with a structured schedule
- Bilingual Specialist opportunity for those fluent in Spanish and English
- Engage with a variety of customers and enhance their shopping experience

What to Expect (Job Responsibilities):
- Answer inbound customer calls and assist with inquiries, including confirming refunds and placing orders
- Personalize the customer experience while managing a high volume of calls
- Analyze account data and promote additional products to customers
- Report to an assigned Supervisor and follow structured daily schedules
- Troubleshoot technical issues and partner with IT when necessary

What is Required (Qualifications):
- Must reside in Georgia, Florida, Tennessee, or Virginia
- Ability to work weekends, holidays, and additional hours as required
- Self-provided computer or laptop running a Microsoft Operating System not older than 3 years
- Headset compatible with employer specifications and a high-speed internet connection
- Completion of a paid training period with required attendance and participation

How to Stand Out (Preferred Qualifications):
- Bilingual in Spanish and English
- Experience in customer service or call center environments
- Ability to navigate multiple systems and screens efficiently
- Strong problem-solving skills and ability to de-escalate unique situations
- Familiarity with video commerce or retail environments

#VideoCommerce #CustomerService #RemoteWork #CareerOpportunity #PayForPerformance

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