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Customer Service Specialist - Evening Support
Pay$20.00 - $22.00 / hour
LocationPortland/Oregon
Employment typeFull-Time
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Job Description
- Req#: fk0pdkr
Employer Industry: Language Services
Why consider this job opportunity:
- Salary range of $20-22/hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and service delivery
- Work remotely with a flexible schedule
What to Expect (Job Responsibilities):
- Handle and resolve email requests from clients and interpreters related to scheduling as the first point of contact
- Assist in answering client and interpreter calls when needed
- Input data efficiently and maintain accurate database information
- Manage all inbound interpreter calls and inquiries
- Coordinate and secure interpreters for appointments, ensuring service levels are met
What is Required (Qualifications):
- Minimum of 2 years of experience in customer service
- Minimum of 2 years of experience working in a fast-paced office environment
- Exceptional data entry and accuracy skills
- Professional verbal and written communication skills
- Proficiency in MS Office applications
How to Stand Out (Preferred Qualifications):
- Experience in a demanding, dynamic, team-based working environment
- Ability to analyze problems and develop processes to alleviate issues
#LanguageServices #CustomerService #RemoteWork #CareerOpportunity #DiversityAndInclusion
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