From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden Group Holdings for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden Group.

• Role Definition

  Provide an accounting administration service for specified Business Units within Hyperion Insurance Group. Achieve targets, develop the business and deliver an excellent comprehensive service. They will be key to ensuring that collected premium is remitted to underwriters at the earliest point following receipt. Ensure that responsibilities are completed in accordance with the relevant Company and/or Group policies.

  Key Responsibilities / Accountabilities

  Clients

  • Develop strong relationships with the Business Units, Suppliers & Markets
  • Respond to the Business Units’ requirements as appropriate
  • Behave with all clients (both internal and external) fairly and ethically

  Administration

  • Assist with reviewing and processing of IBA payment requests
  • Ensure all manual payment requests are recorded on the IBA reconciliation system
  • Ensure all claim payment requests are forwarded to cashiers within agreed timeframe
  • Forward IBA settlements to cashiers within agreed timeframe
  • Resolve account queries promptly and efficiently, in a courteous and efficient manner consistent with agreed Service Level timeframes
  • Assist with processing of relevant entries onto Group company IBA systems
  • Assist with the reconciliation of accounts to markets and clients, as required
  • Ensure Notice of Cancellation letters received directly from insurers are forwarded to relevant departments, so that they can action, as appropriate
  • Promptly bring to the attention of management any issues that may have a detrimental effect on the department or Company as a whole
  • Ensure up to date records are maintained at all times on the Company systems for the department and that information is appropriately filed

  Skills and abilities needed to perform role

  • Client focused
  • Strong written and face to face communication skills
  • Attention to detail with ability to produce accurate documentation and to file documents appropriately
  • Ability to work effectively within a team
  • Focus on achieving results
  • Self-motivated
  • Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint
  • Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders
  • Able to undertake and demonstrate competence in technical training, as required by the industry regulator

  Knowledge and Experience

  • Experience in Insurer Reconciliation is required. However, training will be given to applicants who have some experience of working in an office environment in an administrative capacity, ideally with numerical information.
  • It will be an advantage if the applicant has an understanding of processes and procedures within the insurance market

  Professional Qualifications

  • GCSE’s (or equivalent) including Maths and English essential (to Grade C)

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What do we offer in return?

A career that you define.

Yes, we offer all the usual rewards and benefits - including great healthcare provision, a wide variety of wellbeing offers, competitive salary, generous pensions and more - but we know you expect all that.

What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

Our Culture: People First

We are proud to be at the global table, but we are most proud of our culture. It has been built on a single and constant set of principles over more than 25 years, and it has helped us become:

• An international group with independence and people at its heart

• A home for talent with a unique culture: the biggest small company in the world

The focus on being a People First business has always been at the very heart of the Group. David’s vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

Diversity & Inclusion

At Howden Group Holdings we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

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