Company Description

University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.

A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.

Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County.

University of Maryland Upper Chesapeake Health owns and operates:

University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD

The Upper Chesapeake Health Foundation, Bel Air, MD

The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD

The Senator Bob Hooper House, Forest Hill, MD

Job Description

JOB SUMMARY:

Greets and assists patients and visitors, and records patient and imaging information files, and retrieves papers and films by alphabetic and numeric sequence, assists technologists in performing imaging procedures, transports patients to and from the department.

Qualifications

MINIMUM KNOWLEDGE SKILLS AND ABILITIES

Education & Training:

High School Diploma or equivalent required.

Work Orientation & Experience:

At least one year of customer service experience preferred. Experience in healthcare and medical terminology preferred.

Skills & Abilities:

Ability to work calmly in a busy Imaging Department environment; Visual and hearing abilities sufficient to receive, understand, and act upon clerical and technical instructions given in person, over the telephone, computer screens, and in writing; Ability to respond politely to anxious patient and family members, rapidly changing work priorities from technologists, supervisors, and physicians; Ability to communicate effectively; Strong customer service and patient care skills; Ability to navigate a computer system; Effectively function as a member of a collaborative team

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $17.89-$23.59
• Other Compensation (if applicable): N/A
• Review the 2024-2025 UMMS Benefits Guide