Title – Implementation QA Lead

Location – Remote

Sapiens is on the lookout for an Implementation QA Lead to become a key player in our North America team. If you're a seasoned Implementation Quality Assurance Lead and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

Location: Remote (USA)

This position will be part of Sapiens’ SNAP division, for more information about i t, Click here

Job Description:

The Implementation Quality Assurance Lead is a client facing role, reporting to the Quality Assurance Manager. Under minimal supervision, the Implementation Quality Assurance Lead works closely with other QA Analysts, Business Analysts, Developers, and Project Management to ensure high-quality requirements, designs, development, and releases of solutions software. Performs and guides functional and regression testing to identify system defects and opportunities for improved system quality. Responsible for client facing quality metrics and reporting, attending client facing meetings, and providing support for critical issues. Provides assistance and mentoring to less experienced analysts.

Professional Responsibilities:

• Self-motivated individual
• Excellent written, verbal and presentation skills
• Understands and adheres to internal methodologies, processes, and procedures
• Collaborates with Project Managers, Business Analysts, Technical Architects, Developers, QA Analysts, and client to support client deliverables
• Reviews and validates requirements and technical specifications
• Creates and maintains comprehensive test cases from documented business requirements and standards documentation
• Develops and executes regression test plans for client releases
• Executes black box and white box test cases, including UI, batch, interface, and API level tests
• Uses defect-tracking tool to analyze, report, and track application defects and enhancement change requests
• Troubleshoots and analyzes client reported issues and defects
• Leads and directs the work of other QA Analysts on project team, both onshore and offshore
• Provides client facing metrics and reporting
• Attends client facing meetings
• Communicates professionally at all levels within the organization and with clients

Minimum Qualifications and Requirements:

• Bachelor’s degree preferably in Computer Science, Information Technology, Business Technology (or related field of study) or equivalent work experience
• Proficient at documenting test cases and test plans based on technical and business requirement documents
• Strong experience with QA process - evaluating and testing new or modified software programs
• Comfortable leading and contributing in meetings consisting of peers and supervisors
• Comfortable interacting directly with clients to share quality metrics and reporting
• Comfortable leading and directing the work of other QA analysts both onshore and offshore
• 7+ years software testing experience; Workers Compensation or Insurance Industry experience a plus
• 7+ years conducting system and regression tests
• 7+ years of experience in working with Web Based and/or Client Server systems with ability to write SQL scripts
• 7+ years of experience with defect tracking tool – Jira preferred
• General knowledge of automated testing tools
• Proficiency in Microsoft Word, Excel, and Outlook

Education/Certification/Training:

• A Bachelor's Degree in Computer Science, MIS or equivalent education in a related discipline. Related work experience can be substituted for educational requirement.
  

Travel:

• Occasional Travel to client sites will be required and will vary with project assignment.
  

About Sapiens

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at www.sapiens.com .

Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.