Employer Industry: Background Screening and Workforce Solutions

Why consider this job opportunity:
- Excellent employee benefit package including medical, dental, and vision coverage
- Generous paid time off program and 10 paid holidays
- Education assistance program to support your professional development
- Business casual attire and a supportive work environment
- Opportunity to work in a hybrid model, with training and occasional work from the Tulsa, Oklahoma office

What to Expect (Job Responsibilities):
- Set up and maintain customer accounts, ensuring compliance with legal and contractual obligations
- Collaborate with internal departments and customers to address account setup requirements
- Troubleshoot setup errors and develop solutions to enhance processes
- Meet expected service level agreements (SLAs) while managing assigned cases to completion
- Provide superior customer service to both internal and external clients

What is Required (Qualifications):
- Minimum of two years of related experience preferred
- High school diploma or equivalent required; college degree preferred
- Familiarity with HireRight systems is desirable
- Ability to work through moderately complex problems with occasional guidance
- Good knowledge and experience in standardized rules and procedures

How to Stand Out (Preferred Qualifications):
- Previous experience with background screening or workforce solutions
- Specialized skills in administrative or technical fields
- Strong analytical skills and experience in data analysis
- Demonstrated ability to lead small projects or initiatives

#BackgroundScreening #CustomerService #CareerOpportunity #EmployeeBenefits #HybridWork

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.