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Senior Implementation Specialist (Remote)


Pay$76000.00 - $100000.00 / year
LocationBoston/Massachusetts
Employment typeFull-Time

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  • Job Description

      Req#: 4623834007
      Employer Industry: Food Technology Services

      Why consider this job opportunity:
      - Salary up to $100,000/year
      - Opportunity for career advancement and growth within the organization
      - Flexible work environment with options for remote or hybrid work
      - Comprehensive benefits package including health, dental, and 401K with employer match
      - Collaborative and transparent company culture with a focus on work/life balance
      - Unique perks such as all-you-can-eat vacation and office treats

      What to Expect (Job Responsibilities):
      - Manage the onboarding process for new commercial and channel partner clients to ensure smooth implementation of products and services
      - Develop and manage project plans, timelines, and deliverables for client implementations
      - Customize and configure products to meet specific client needs, ensuring thorough testing before deployment
      - Provide training sessions and ongoing support to clients during and after the implementation phase
      - Build and maintain strong relationships with clients to ensure satisfaction and gather feedback for continuous improvement

      What is Required (Qualifications):
      - 3+ years of experience in client-facing implementation roles and/or project management
      - Strong analytical, organizational, and problem-solving skills
      - Proficient in data analysis and interpreting results to drive data-driven conclusions
      - Outstanding written and verbal communication skills, with strong group facilitation abilities
      - Ability to manage multiple clients effectively while prioritizing high-value clients

      How to Stand Out (Preferred Qualifications):
      - Familiarity with project management software such as Monday.com, Jira, and CRMs like Salesforce
      - A proactive and hands-on approach to overseeing daily tasks and processes
      - Experience influencing stakeholders to drive decision-making

      #FoodTechnology #ClientImplementation #ProjectManagement #RemoteWork #CareerGrowth
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