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Implementation Support Specialist
Pay$55000.00 - $85000.00 / year
LocationCharlotte/North Carolina
Employment typeFull-Time
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Job Description
- Req#: J0ET84189730
Employer Industry: Healthcare Technology
Why Consider this Job Opportunity:
- Salary range from $55,000 to $85,000 per year
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in the U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and implementation processes
What to Expect (Job Responsibilities):
- Troubleshoot and manage ITA tickets for assigned implementation clients
- Provide timely updates on project deliverables and conduct necessary training
- Complete initial and ongoing product configuration and deploy updates
- Gather requirements for project deliverables and conduct testing/deployment
- Facilitate smooth client transitions from Implementations to Support
What is Required (Qualifications):
- Minimum of 2 years of experience in the healthcare IT industry, RCM, or healthcare billing
- Basic-to-Intermediate knowledge of SQL, database environments, and code troubleshooting
- Excellent verbal and written communication skills
- Solid understanding of healthcare/billing processing operations
- Proven ability to research and resolve complex technical issues
How to Stand Out (Preferred Qualifications):
- BS/BA in Healthcare or Computer/IT related degree
- Knowledge of ImagineSoftware suite of products
- Strong interpersonal and organizational skills
- Flexibility to work with internal groups and external users
- Must be a self-starter
#HealthcareTechnology #RemoteWork #CareerGrowth #ClientRelations #ImplementationSupport
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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