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Implementation Support Specialist


Pay$55000.00 - $85000.00 / year
LocationCharlotte/North Carolina
Employment typeFull-Time

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  • Job Description

      Req#: J0ET84189730
      Employer Industry: Healthcare Technology

      Why Consider this Job Opportunity:
      - Salary range from $55,000 to $85,000 per year
      - Opportunity for career advancement and growth within the organization
      - Work remotely from anywhere in the U.S.
      - Supportive and collaborative work environment
      - Chance to make a positive impact on client satisfaction and implementation processes

      What to Expect (Job Responsibilities):
      - Troubleshoot and manage ITA tickets for assigned implementation clients
      - Provide timely updates on project deliverables and conduct necessary training
      - Complete initial and ongoing product configuration and deploy updates
      - Gather requirements for project deliverables and conduct testing/deployment
      - Facilitate smooth client transitions from Implementations to Support

      What is Required (Qualifications):
      - Minimum of 2 years of experience in the healthcare IT industry, RCM, or healthcare billing
      - Basic-to-Intermediate knowledge of SQL, database environments, and code troubleshooting
      - Excellent verbal and written communication skills
      - Solid understanding of healthcare/billing processing operations
      - Proven ability to research and resolve complex technical issues

      How to Stand Out (Preferred Qualifications):
      - BS/BA in Healthcare or Computer/IT related degree
      - Knowledge of ImagineSoftware suite of products
      - Strong interpersonal and organizational skills
      - Flexibility to work with internal groups and external users
      - Must be a self-starter

      #HealthcareTechnology #RemoteWork #CareerGrowth #ClientRelations #ImplementationSupport

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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