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Inbound Customer Service Agent-Bodewell (Remote)
Pay$15.00 / hour
LocationMemphis/Tennessee
Employment typeFull-Time
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Job Description
- Req#: REQ-21608
Employer Industry: Home Appliances
Why consider this job opportunity:
- Base pay of $15.00/hour plus incentives based on quality scores, paid weekly
- 100% remote work opportunity with equipment provided
- Comprehensive benefits including medical, dental, vision, and prescription coverage from day one
- Paid time off and a 401(k) program with company match
- Opportunities for career growth and advancement within the organization
- Supportive and inclusive work culture promoting diversity and creativity
What to Expect (Job Responsibilities):
- Provide direct support to GE Appliances owners through various communication channels, focusing on sales and service
- Assist with product information, registration, service inquiries, and troubleshooting issues
- Document and log owner interactions, ensuring accurate record-keeping of complaints and resolutions
- Collaborate with Quality and Training teams to enhance training materials and processes
- Adhere to safety policies and procedures to maintain a safe working environment
What is Required (Qualifications):
- One year of relevant experience in a customer service or sales environment
- Strong problem-solving skills with the ability to research and analyze data effectively
- Excellent verbal, written, and interpersonal communication skills
- Proficient in navigating multiple systems and web-based applications
- Ability to work effectively from home in a quiet, dedicated workspace
How to Stand Out (Preferred Qualifications):
- Experience in the home appliances industry or similar customer-facing roles
- Familiarity with Microsoft Office Suite and other computer applications
- Proven track record of excellent customer service and brand loyalty promotion
#HomeAppliances #CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion
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