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Inbound Customer Service Agent-Bodewell (Remote)


Pay$15.00 / hour
LocationMemphis/Tennessee
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: REQ-21925
      Employer Industry: Home Appliances

      Why consider this job opportunity:
      - Salary up to $15.00/hour plus incentives based on quality scores, paid weekly
      - 100% remote work opportunity with equipment provided
      - No weekend shifts, promoting a healthy work-life balance
      - Comprehensive benefits starting on day one, including medical, dental, vision, and prescription coverage
      - Paid time off and a 401(k) program with company match
      - Opportunities for career growth and professional development

      What to Expect (Job Responsibilities):
      - Provide direct support to GE Appliances owners with inquiries related to products, services, and sales
      - Troubleshoot and resolve owner issues through various communication channels, including calls, emails, and chats
      - Maintain accurate owner records and document interactions regarding complaints and resolutions
      - Collaborate with Quality and Training teams to improve processes and training materials
      - Adhere to safety policies and support other business functions as directed

      What is Required (Qualifications):
      - Minimum one year of relevant experience in a customer service or sales environment
      - Strong problem-solving skills and ability to take initiative
      - Excellent verbal, written, and interpersonal communication skills
      - Proficiency in navigating multiple web-based systems and applications
      - Ability to effectively work from home in a dedicated workspace

      How to Stand Out (Preferred Qualifications):
      - Familiarity with MS Office Suite and experience using various computer systems
      - Previous experience in a fast-paced customer service environment

      #HomeAppliances #CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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